Arthur Greeno
Customer service is the cornerstone of his approach to business. When people think Customers service, Chick-fil-A is almost always at the top. What you experience at his restaurants is what has taken him all over the country speaking to organizations about how to provide "remarkable" service to their guests. Anyone can deliver a plate of food, but it's an altogether different thing to change someone's day, week, or even their life. Arthur's insight will give you keys to be remarkable in your business and more importantly to really make a difference.
When it comes to marketing, Arthur's goal is to make it 'remarkable.' What do others say about your business? Is it something worth 'remarking' about? Arthur was talked about in over 50 articles, reports, and TV shows, radio shows in the last year. He is also listed in the Guinness Book of World Records multiple times and was even mentioned by the New York Times for poking fun at McDonald's. Arthur will teach you tips for getting media exposure and how to connect with your guests in the most creative ways.
If you want to live remarkably, you need to surround yourself with amazing people, and amazing things start happening. Arthur has been involved with Chick-fil-A for 28 years. An owner for 24 of those, and going from a one of the worst stores in the chain to being a multi-restaurant owner in the state of OK was not easy. He never went to business school, so his approach is real, and down to earth. People whom have heard him describe him as real, hilarious, and engaging. He truly lives REMARKably.
Customer service is the cornerstone of his approach to business. When people think Customers service, Chick-fil-A is almost always at the top. What you experience at his restaurants is what has taken him all over the country speaking to organizations about how to provide "remarkable" service to their guests. Anyone can deliver a plate of food, but it's an altogether different thing to change someone's day, week, or even their life. Arthur's insight will give you keys to be remarkable in your business and more importantly to really make a difference.
When it comes to marketing, Arthur's goal is to make it 'remarkable.' What do others say about your business? Is it something worth 'remarking' about? Arthur was talked about in over 50 articles, reports, and TV shows, radio shows in the last year. He is also listed in the Guinness Book of World Records multiple times and was even mentioned by the New York Times for poking fun at McDonald's. Arthur will teach you tips for getting media exposure and how to connect with your guests in the most creative ways.
If you want to live remarkably, you need to surround yourself with amazing people, and amazing things start happening. Arthur has been involved with Chick-fil-A for 28 years. An owner for 24 of those, and going from a one of the worst stores in the chain to being a multi-restaurant owner in the state of OK was not easy. He never went to business school, so his approach is real, and down to earth. People whom have heard him describe him as real, hilarious, and engaging. He truly lives REMARKably.
