Courtenay is the co-founder and director of The School of Etiquette and AfroProtocol- The African Institute of Protocol

She attended –

St Anne's Diocesan College, an all girls boarding school in the Natal Midlands.

The Protocol School of Washington and is a certified trainer in Etiquette and International Protocol;

The New York School of Etiquette and is certified in the Social Success Make-over Program.

'European School of Protocol' making Courtenay, Africa's most highly certified etiquette consultant.

Chata Romano International Image Consultants and is a certified Image consultant

Evolved Coaching and is a certified Neuro-Linguistic Programmer

Prior to founding this school, she graduated with –

A degree in Politics, Philsophy and Economics (UCT)
A postgraduate diploma in Entrepreneurship (UCT);
Online Marketing (UCT).