Frank Hagenow
PhD, CSP
Metropolregion Berlin, GERMANYPsychologist and Business Coach. Expert on leadership and communication skills. Experienced in conflict management and int. presentations (e.g. China, Singapore, Iceland, Namibia, Spain, Ireland, USA)
- German expert on leadership and communication skills.
- Global keynote speaker and business coach
- Certified Speaking Professional - CSP™
- Author of "Leadership Without Mind Games - How to Win People With Ethics and Decency"
- Graduated Psychologist (organizational and educational psychology) and PhD (University of Hamburg)
- European certification as "Psychologist EFPA" by the European Federation of Psychologists Associations.
- Freelance trainer in adult eduction and management consulting
- Long-term leadership experience as managing director
- Development and evaluation of several trainings in interviewing techniques and customer relationship
- Organization, planning and conducting of train-the-trainer seminars
- Project and team development regarding customer services improvement
- International presentations in China, Singapore, Namibia, Iceland, Spain, Germany, Switzerland, Austria, South Africa, Italy, Netherlands, Turkey, France, Malaysia, Ireland and USA
- German expert on leadership and communication skills.
- Global keynote speaker and business coach
- Certified Speaking Professional - CSP™
- Author of "Leadership Without Mind Games - How to Win People With Ethics and Decency"
- Graduated Psychologist (organizational and educational psychology) and PhD (University of Hamburg)
- European certification as "Psychologist EFPA" by the European Federation of Psychologists Associations.
- Freelance trainer in adult eduction and management consulting
- Long-term leadership experience as managing director
- Development and evaluation of several trainings in interviewing techniques and customer relationship
- Organization, planning and conducting of train-the-trainer seminars
- Project and team development regarding customer services improvement
- International presentations in China, Singapore, Namibia, Iceland, Spain, Germany, Switzerland, Austria, South Africa, Italy, Netherlands, Turkey, France, Malaysia, Ireland and USA
Leadership without mind games
Win over people with ethics and decency
- Leading with values
- Where are the personal pitfalls in your daily leading tasks?
- How to establish lasting trustful relationships to employees and customers
- What to drop, what to establish? Where to put your focus?
- 4 great ways to decide in case of doubt
- Psychological aspects
- Keeping contact to customers and employees
- Responsibility of leadership
Virtual presentation
I can present any of my programs virtually. My office setting is professional, and I have high-quality equipment to broadcast my virtual presentation.
2015
Miembro de
Certificaciones y premios
