Stan Phelps
VMP
CVP

Stan Phelps

CSP, VMP, Global Speaking FellowNC, US

274 reseñas

267 verificado

Engaging in-person/virtual programs that drive customer loyalty and increase employee engagement by CSP®, Global Speaking Fellow, Virtual Master Presenter, and Author of the acclaimed Goldfish Series.

274 reseñas

267 verificado

certified virtual presenter
virtual master presenter

Stan Phelps challenges leaders to think differently about their most important stakeholders: customers and employees. A masterful storyteller, he has collected over 5,000 case studies on customer experience, employee experience, and brand experience. His keynotes, workshops, and Goldfish Tank programs focus on driving loyalty and sales.


Inspirational and Informative

Stan inspires brands to be remark-able, showing them how to stand out in ways that customers and employees can't help but talk about. His informative keynotes, workshops, and Goldfish Tank programs focus on the value of customer experience as a competitive differentiator, the role of employee engagement in building a strong corporate culture, and the impact of technology and purpose in business.


His in-person and virtual programs keep audiences engaged and deliver actionable ideas that impact the bottom line. 


A recent meeting planner noted, "He held everyone's attention from start to finish and people left, not only motivated and enthusiastic but armed with specific ideas they could put to work right away. One of our members said it had an immediate positive effect on their business and bottom line. Participants are still commenting on his presentation so we invited him back for our annual meeting!"


An IBM Futurist, TEDx Speaker, and Forbes Contributor, Stan has spoken on every inhabited continent, in 24 countries (US, Canada, England, Spain, The Netherlands, Germany, Russia, France, Peru, Ecuador, Australia, Bahrain, Honduras, Malaysia, Israel, Japan, Singapore, Mexico, The Philippines, Cambodia, Poland, Denmark, India, and Sweden) for Fortune 100 brands such as IBM, Target, Disney, Exxon/Mobil, UPS, GlaxoSmithKline, Rocket Companies, Tesco, Ricoh, and Citigroup.


He is the author of the acclaimed Goldfish Series of books:

  • Purple Goldfish 2.0 – 10 Ways to Attract Raving Fans
  • Green Goldfish 2.0 - 15 Keys to Driving Employee Engagement
  • Golden Goldfish – The Vital Few: All Customers and Employees Are Not Created Equal
  • Blue Goldfish 2.0 - 8 Ways to Leverage AI and Data for Customer Loyalty & Marketing Innovation
  • Purple Goldfish Service Edition - The 12 Ways Hotels, Restaurants & Airlines Win the Right Customers
  • Red Goldfish - Motivating Sales and Loyalty Through Shared Passion & Purpose
  • Pink Goldfish 2.0 - Defy Normal and Exploit Imperfection
  • Purple Goldfish Franchise Edition - The Six Keys to Creating a Successful Franchise S.Y.S.T.E.M.
  • Yellow Goldfish - Nine Ways to Increase Happiness in Business for Growth, Productivity, and Prosperity
  • Gray Goldfish - Navigating the Gray Areas to Successfully Lead Every Generation
  • Red Goldfish Nonprofit Edition - How the Best Nonprofits Leverage Their Purpose to Increase Engagement and Impact
  • Diamond Goldfish - Excel Under Pressure & Thrive in the Game of Business
  • Silver Goldfish - Loud & Clear: The 10 Keys to Delivering Memorable Presentations
  • Red Goldfish Promo Edition - How Promotional Products Leverage Purpose to Increase Impact
  • Black Goldfish - 10 Keys to Creating a Differentiated Experience


Stan challenges brands to explore new opportunities, showing them how to be more successful in tomorrow's changing world. He works with clients to create keynotes and workshops that are memorable, meaningful, and on-brand.


What You Can Expect

  1. Prompt attention – You'll speak directly with Stan. Phone calls returned. Deadlines met.
  2. Custom presentation – Highly customized content that fits your theme.
  3. Low maintenance – No hand-holding required. He comes prepared and arrives early.


What Event Planners / Bureaus / Associations / Brands are saying:

"Stan captivates audiences and delivers valuable insight in the form of engaging stories making people feel connected. The audience left inspired with new ideas for their businesses." - Event Director Montreal


"We booked Stan on short notice for a high-value client. Stan was extremely responsive to all of our requests, coordinated closely with me and the client to customize a complex workshop. The client was pleased and I'd recommend him without reservation." - Promenade Speakers Bureau


"Stan delivered an outstanding keynote at our DEC International Conference in Madrid. I would recommend him highly as a keynote speaker. Working with him is very easy and we would be delighted to have him again at future events." - Association President


"Stan did an outstanding job getting my team to not only understand the importance of exceeding client expectations but also provided tools so we could map out our client's journeys and find the important touchpoints where we can give unexpected extras to surprise and delight our clients. His presentation style is engaging, interactive, and captivating and the day-long session seemed to fly by leaving us wanting more." - CEO, DemandGen


Education and Background

Prior to focusing on writing and speaking, Stan held leadership positions at IMG, adidas, and the PGA of America. He also spent seven years as Chief Solutions Officer at Synergy, an award-winning marketing agency. At Synergy, he helped create larger-than-life brand experiences for brands such as KFC, M&M's, Walmart, and Starbucks, and organizations such as NASCAR, MLS, and the USTA.


Stan received his BS in Marketing and Human Resources from Marist University, a JD/MBA from Villanova University, and a certificate for Achieving Breakthrough Service from Harvard Business School. He is a faculty member at ANA's School of Marketing, Training & Development and an adjunct instructor at Rutgers Business School.


He is the Past President of the AMA Triangle, a chapter of the American Marketing Association. Stan is also a Past President of NSA Carolinas. He lives in Cary, North Carolina, with his wife Jennifer and their two sons, Thomas & James.

Stan Certificado de presentador virtual de

Stan Phelps challenges leaders to think differently about their most important stakeholders: customers and employees. A masterful storyteller, he has collected over 5,000 case studies on customer experience, employee experience, and brand experience. His keynotes, workshops, and Goldfish Tank programs focus on driving loyalty and sales.


Inspirational and Informative

Stan inspires brands to be remark-able, showing them how to stand out in ways that customers and employees can't help but talk about. His informative keynotes, workshops, and Goldfish Tank programs focus on the value of customer experience as a competitive differentiator, the role of employee engagement in building a strong corporate culture, and the impact of technology and purpose in business.


His in-person and virtual programs keep audiences engaged and deliver actionable ideas that impact the bottom line. 


A recent meeting planner noted, "He held everyone's attention from start to finish and people left, not only motivated and enthusiastic but armed with specific ideas they could put to work right away. One of our members said it had an immediate positive effect on their business and bottom line. Participants are still commenting on his presentation so we invited him back for our annual meeting!"


An IBM Futurist, TEDx Speaker, and Forbes Contributor, Stan has spoken on every inhabited continent, in 24 countries (US, Canada, England, Spain, The Netherlands, Germany, Russia, France, Peru, Ecuador, Australia, Bahrain, Honduras, Malaysia, Israel, Japan, Singapore, Mexico, The Philippines, Cambodia, Poland, Denmark, India, and Sweden) for Fortune 100 brands such as IBM, Target, Disney, Exxon/Mobil, UPS, GlaxoSmithKline, Rocket Companies, Tesco, Ricoh, and Citigroup.


He is the author of the acclaimed Goldfish Series of books:

  • Purple Goldfish 2.0 – 10 Ways to Attract Raving Fans
  • Green Goldfish 2.0 - 15 Keys to Driving Employee Engagement
  • Golden Goldfish – The Vital Few: All Customers and Employees Are Not Created Equal
  • Blue Goldfish 2.0 - 8 Ways to Leverage AI and Data for Customer Loyalty & Marketing Innovation
  • Purple Goldfish Service Edition - The 12 Ways Hotels, Restaurants & Airlines Win the Right Customers
  • Red Goldfish - Motivating Sales and Loyalty Through Shared Passion & Purpose
  • Pink Goldfish 2.0 - Defy Normal and Exploit Imperfection
  • Purple Goldfish Franchise Edition - The Six Keys to Creating a Successful Franchise S.Y.S.T.E.M.
  • Yellow Goldfish - Nine Ways to Increase Happiness in Business for Growth, Productivity, and Prosperity
  • Gray Goldfish - Navigating the Gray Areas to Successfully Lead Every Generation
  • Red Goldfish Nonprofit Edition - How the Best Nonprofits Leverage Their Purpose to Increase Engagement and Impact
  • Diamond Goldfish - Excel Under Pressure & Thrive in the Game of Business
  • Silver Goldfish - Loud & Clear: The 10 Keys to Delivering Memorable Presentations
  • Red Goldfish Promo Edition - How Promotional Products Leverage Purpose to Increase Impact
  • Black Goldfish - 10 Keys to Creating a Differentiated Experience


Stan challenges brands to explore new opportunities, showing them how to be more successful in tomorrow's changing world. He works with clients to create keynotes and workshops that are memorable, meaningful, and on-brand.


What You Can Expect

  1. Prompt attention – You'll speak directly with Stan. Phone calls returned. Deadlines met.
  2. Custom presentation – Highly customized content that fits your theme.
  3. Low maintenance – No hand-holding required. He comes prepared and arrives early.


What Event Planners / Bureaus / Associations / Brands are saying:

"Stan captivates audiences and delivers valuable insight in the form of engaging stories making people feel connected. The audience left inspired with new ideas for their businesses." - Event Director Montreal


"We booked Stan on short notice for a high-value client. Stan was extremely responsive to all of our requests, coordinated closely with me and the client to customize a complex workshop. The client was pleased and I'd recommend him without reservation." - Promenade Speakers Bureau


"Stan delivered an outstanding keynote at our DEC International Conference in Madrid. I would recommend him highly as a keynote speaker. Working with him is very easy and we would be delighted to have him again at future events." - Association President


"Stan did an outstanding job getting my team to not only understand the importance of exceeding client expectations but also provided tools so we could map out our client's journeys and find the important touchpoints where we can give unexpected extras to surprise and delight our clients. His presentation style is engaging, interactive, and captivating and the day-long session seemed to fly by leaving us wanting more." - CEO, DemandGen


Education and Background

Prior to focusing on writing and speaking, Stan held leadership positions at IMG, adidas, and the PGA of America. He also spent seven years as Chief Solutions Officer at Synergy, an award-winning marketing agency. At Synergy, he helped create larger-than-life brand experiences for brands such as KFC, M&M's, Walmart, and Starbucks, and organizations such as NASCAR, MLS, and the USTA.


Stan received his BS in Marketing and Human Resources from Marist University, a JD/MBA from Villanova University, and a certificate for Achieving Breakthrough Service from Harvard Business School. He is a faculty member at ANA's School of Marketing, Training & Development and an adjunct instructor at Rutgers Business School.


He is the Past President of the AMA Triangle, a chapter of the American Marketing Association. Stan is also a Past President of NSA Carolinas. He lives in Cary, North Carolina, with his wife Jennifer and their two sons, Thomas & James.

Stan Certificado de presentador virtual de

[Customer Experience] Purple Goldfish: Little Things Make the Biggest Difference

FORMAT:  
Up to 90-minute keynote or 2 hours, half-day or full-day workshop

SUMMARY:
Customer experience today is largely about the little moments. This program covers the 10 different types of Purple Goldfish that you can use to add value or reduce friction for customers.

FOCUS:
Improving the Customer Experience

OBJECTIVES:

Educational / Informative

[Employee Engagement] Green Goldfish: Going Beyond Dollars to Drive Engagement & Reinforce Culture

FORMAT:  
Up to 90-minute keynote or 2 hours, half-day or full-day workshop

SUMMARY:

Engaged employees create enthused customers. This program covers the 15 types of Green Goldfish-little extras for employees that drive engagement, empowerment, and efficiency. This program explores signature ways "beyond dollars" to drive employee engagement such as onboarding, team building, flexibility, recognition,...
Educational / Informative

[Technology] Blue Goldfish: Using Tech, Data, and Analytics to Drive Differentiation and Advocacy

FORMAT:  
Up to 90-minute keynote or 2 hours, half-day or full-day
workshop

SUMMARY:
Leverage technology to drive both profits and prophets. Customers today expect brands to understand their individual needs and be more responsive. This program will illuminate how technology drives competitive advantage, loyalty, and word of mouth.

OBJECTIVES:
As a result of this...
Educational / Informative

[Purpose] Red Goldfish: Becoming a For Purpose Business to Drive Loyalty and Sales

FORMAT:  
Up to 90-minute keynote or 2 hours, half-day or full-day workshop

SUMMARY: 
EMBRACE PURPOSE TO WIN HEARTS, MINDS, AND PROFITS
Purpose has changed the way we work and how customers buy. This program reveals how businesses can embrace their purpose to drive engagement, fuel profits, and make an impact on society.

FOCUS:
IMPROVING THE...

Audience ActivityEducational / InformativeInspirational / Life-changing

[Differentiation] Pink Goldfish - Amplifying Weirdness & Embracing Weakness to Stand Out in Business

FORMAT:  
Up to 90-minute keynote or 2 hours, half-day or full-day workshop

SUMMARY: 
AMPLIFY DIFFERENTIATION TO STAND OUT IN THE MARKETPLACE

How do you stand out in a sea of sameness? This program provides an unconventional seven-part F.L.A.W.S.O.M. framework for achieving competitive separation.

As a result of this keynote session, participants will:

Ver más

Audience ActivityEducational / Informative

[Sales / Client Management] Diamond Goldfish - Excelling Under Pressure and Thriving in Business

In a world where we lose one out of every four customers each year and only close one out of every four sales opportunities, the session provides a guide to driving sales and deepening relationships powered by the Market Force Global Styles framework.

FORMAT:

Up to 90-minute keynote or 2 hours, half-day, or full-day workshop

OBJECTIVES:

As a result of this program, participants will:

Ver más
Audience ActivityEducational / InformativeTechnical / SpecificInspirational / Life-changing
Stan Certificado de presentador virtual de

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Ricoh Graphic Communications

In situ

B.T., Vice President, Ricoh Graphic Communications
Verificado @ricoh-usa.com

Stan has been a wonderful resource to help elevate our sales force to the next level. We have been utilizing Stan across both our internal staff as well as our most important customers and prospects to share his great advice and vision around all things sales and marketing. A tremendous speaker and talent. For our annual sales kickoff this year Stan received glowing remarks around his session and content.

AMA Triangle

In situ

T.H., Director of Connect & Inspire Mentor Program, AMA Triangle
Verificado @gmail.com

Stan did such an amazing job presenting his Diamond Goldfish workshop at a recent AMA Triangle Connect & Inspire Mentorship Event. Our mentors and proteges, which range from career marketing professionals to college students, learned a great deal about themselves and each other as well as the styles we all bring to the world. Stan shared his insights in such a relatable, thoughtful, and joyous way! We would love to work with Stan again and highly recommend him as a speaker, his books, and his workshops.

IKEA

In situ

C.W., External Communications Manager, IKEA
Verificado @ingka.ikea.com

We were lucky to have Stan join our team for a development opportunity this past year. Our team is comprised of marketers at varying levels from junior specialists to long-seasoned managers. Those who attended let me know that they were able to take away some really good insights that they could apply to their everyday work, and also help them to think about work a little bit differently. We also had a good amount of great questions and answers in the session which was a great way for team members to apply what they were hearing directly to their everyday situations.

Association of Test Publishers

In situ

M.N., Program Chair, Association of Test Publishers
Verificado @cc-institute.org

Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience. Phelps's engaging approach, including interviews with community members, showcased his deep understanding of the audience, making it one of the most memorable keynote addresses in recent years.

Zoomin Groomin

In situ

S.S., CEO, Zoomin Groomin
Verificado @zoomingroomin.com

I had the pleasure of experiencing Stan Phelps' presentation at our national convention, and I must say, he was truly awesome! Stan not only had everyone engaged with his captivating speaking style, but the subject matter he covered was right on point. His ability to inspire a culture of exceeding customer expectations, thinking outside the box, and promoting positivity throughout the company is commendable. Stan's insights left a lasting impact, and our corporate office received nothing but positive feedback for his session. I highly recommend Stan Phelps to anyone looking to elevate their company culture and create a lasting impression. His expertise in building a culture of excellence is truly remarkable.

SkyGenUSA

In situ

M.C., Vice President Marketing, SkyGenUSA
Verificado @skygenusa.com

Stan delivered an exceptional closing keynote for SKYGEN’s TRANSFORM23 Summit, speaking on how to amplify your uniqueness in the marketplace. I was so impressed with how Stan incorporated key themes and thoughts from the two preceding days into his comments. His presentation was the perfect closing to our Summit, tying everything together and giving our audience something to think about and take back to their organizations and colleagues. Our audience agreed, as his closing session received the highest rating of our entire program. Stan was engaged with us throughout the planning process, making sure he understood our audience and what we wanted them to take away from our event. He is a dynamic, engaging, and entertaining keynote presenter – one of the best I have ever worked with.

Mammoth Lakes Chamber of Commerce

In situ

K.B., Executive Director, Mammoth Lakes Chamber of Commerce
Verificado @mammothlakeschamber.org

Your Customer Service training for both our owners/managers & our frontline employees was some of the best we have done in my 6 1/2 years here. All our members who attended the sessions indicated they took away actionable items to incorporate into their daily jobs. We HIGHLY recommend you hire Stan Phelps if you are trying to move your business, your community or your chamber/association to that next level!

AMA Connecticut

In situ

K.J., Director of Programming, AMA Connecticut
Verificado @gmail.com

Stan delivered a fantastic virtual presentation of his "Pink Goldfish" keynote to our Connecticut Chapter of the AMA. It was educational, engaging, and fun thanks to Stan's mastery of the content and his remarkable ability to connect with the audience. The feedback from participants speaks volumes about how successful the event was for us: “Thank you, Stan, for an insightful and well-structured talk" “Fun blend of serious biz concepts and great examples” “Awesome presentation, makes you think differently!!” “Great energetic presentation! I really enjoyed - it was such an engaging and interactive presentation!” If you want a speaker who will crank your event up to an 11, I highly recommend Stan.

Mammoth Lakes Chamber of Commerce

In situ

B.G., Assistant Director, Mammoth Lakes Chamber of Commerce
Verificado @mammothlakeschamber.org

The Mammoth Lakes Chamber of Commerce really enjoyed having Stan Phelps out to lead our Customer Service Workshops. His style of collaboration with the audience resonated with our members and allowed for attendees to apply his concepts to their individual industries. Thank you Stan!

ExxonMobil

In situ

X.P., Latin America Commercial Brand Manager, ExxonMobil
Verificado @exxonmobil.com

We want to be a more collaborative team. The Excelling Under Pressure Workshop provided tools for knowing our way of work under pressure and identify our collages way of work to have effective communication and be more productive and efficient as a team.

Good Brand

In situ

Stan was the energy that we needed for our first in-person Sales & Marketing Summit. He was flexible, accommodating, and understood his audience. The reviews were phenomenal and I can't recommend him enough. His ability to read a room and deliver a clear message should be a class in itself. We would love to have Stan back in future years to inspire our event attendees and peers without hesitation.

California Grocers Association

In situ

D.S., Chief Operating Officer, California Grocers Association
Verificado @cagrocers.com

ETDBW – I think that acronym best captures what it’s like to work with Stan Phelps. Easy To Do Business With. Stan has so many practical insights and he is always willing to customize his presentations to meet your audience’s needs that there is no better choice of a speaker to inspire your group. No matter what color your fish is, I highly recommend Stan Phelps.

Angkor University

In situ

W.S., Interpreter, Angkor University
Verificado @toasiatravel.com

"You inspired the audience at Angkor University in Siem Reap, Cambodia to be happier and more positive. You shared very simple & small steps from your goldfish lessons which everyone can do to improve customer service."

PMI France

In situ

S.M., VP of PMI NextGeneration, PMI France
Verificado @gmail.com

I had the opportunity to organize and moderate a European webinar for France, Germany, and the UK with Stan Phelps. The theme of the virtual program was: Excelling Under Pressure and Leading an Effective Team. Stan understood our need to present the importance of leadership skills from an early age in a rapidly changing world and demonstrated his adaptability to our target audience. Stan's energy keeps his audience focused, delivering powerful messages that allow everyone to identify with and imagine themselves in his story.

West Virginia University

In situ

C.M., Assistant Dean of Online Programs, West Virginia University
Verificado @mail.wvu.edu

Stan is the total package – fusing deep expertise and his affable personality to engage and deliver content that is tailored to his audience and immediately implementable. In a recent workshop for our marketing team, he understood our challenges and our goals and packaged a virtual half-day workshop that actively engaged and inspired. What I heard most after the workshop from attendees: 'Stan was a great presenter – and I can actually use his insights on customer journey mapping.'

Element 451

In situ

M.W., VP Marketing, Element 451
Verificado @element451.com

Stan delivered an engaging opening keynote for the 2023 Engage Summit! And he was wonderful to work with throughout the entire process. Stan's keynote focused on the purple and blue goldfish. His research allowed him to deliver a customized session that was highly relevant to our audience. I can’t recommend him enough!

B1G1

In situ

P.D., Co-Founder, B1G1
Verificado @b1g1.com

From the very moment Stan 'takes the stage' ….. you know! Very specifically, you know that total professionalism in its most profound way is here. You know that this is not some ‘off-the-shelf’ talk but one specifically designed for you. And you know that your team is going to love it. Equally, you know you’re going to love the results that flow as a result of Stan Phelps taking the stage. Simply extraordinary.

Kenvue

In situ

C.D., Learning & Development | Digital Creative | Manager, Kenvue
Verificado @kenvue.com

We had an identified need to better communicate our team’s value using consistent and concise language. Stan not only provided us with effective communication tools but also skillfully guided us through a workshop where we could tailor these tools to our specific needs. His energy, responsiveness to our requirements, and evident mastery in his field were key factors in the success of the workshop. Overall, Stan's impact was highly positive, and we wholeheartedly recommend him for his valuable insights and facilitation skills.

Berkshire Hathaway Home Services

In situ

V.M., Broker, Berkshire Hathaway Home Services
Verificado @bhhsysu.com

Hosting Stan Phelps at our BHHS office for his 'Pink Goldfish' presentation on March 8th, 2023, was pure magic. In addition to his marketing expertise, he brought a warmth and wit that filled the room with laughter and inspiration. His stories were more than anecdotes, they were guiding lights, energizing and full of fresh insights. Ultimately, leaving everyone feeling confident to let our unique talents sparkle – reminding us that being real is the ultimate competitive advantage.

The Gorilla Glue Company

In situ

A.F., Sr. Marketing Director, The Gorilla Glue Company
Verificado @gorillaglue.com

Stan’s Presentation Skills Workshop was very well received by our entire marketing/design team. The presentation was well crafted and full of helpful content and tips, and the delivery was informative yet very entertaining and engaging. The workshop was very relevant for all levels of our organization, and the activities sprinkled throughout the session gave the team immediate opportunities to practice the principles. Thanks for a great session!

Global People Strategies Asia

In situ

E.I., Program Director, Global People Strategies Asia
Verificado @gps-asia.com

Thank you so much for travelling all the way to Malaysia and delivering such a useful and engaging session. It was certainly in the spirit we intended. The buzz in the room was a great sign – the interaction, activities, case studies and finally close it with real life presentation was a bomb! Thank you for the extra-ordinary training session! We will see you again in 2024.

Sales Savvy

In situ

L.R., President, Sales Savvy
Verificado @getsalessavvy.com

Stan Phelps delivers a captivating and insightful presentation in 'Pink Goldfish’, highlighting his expertise to make his presentation relatable for all types of businesses. His storytelling was effortless and on point, offering action items perfect for entrepreneurs and business owners. The audience was motivated and entertained throughout his engaging slide presentation and talk. I highly recommend Stan to any organization looking for actionable ways to stand out and make an impact.

Hitachi Energy

In situ

D.W., Executive Assistant, Hitachi Energy
Verificado @hitachienergy.com

We used Stan as a speaker for our staff meeting. We chose Gray Goldfish as we have a multi-generational group. Outstanding information delivered in a way that helped us understand each other. This year we plan to use Stan again and have chosen the Green Goldfish to help us engage employees and reinforce culture.

Association Executives of North Carolina (AENC)

In situ

R.P., CEO, Association Executives of North Carolina (AENC)
Verificado @aencnet.org

Stan Phelps is an exceptional speaker who captivates our association members with his talent, charisma, and dynamic presentations. His repeated appearances, notably at our 2023 Fall Conference, have consistently left our audience thoroughly engaged and craving more. Stan's commitment to excellence is evident in his meticulous preparation and flawless delivery, reinforcing his status as a member favorite. As CEO of AENC, I eagerly anticipate Stan's future return to our stage, knowing that his professionalism and impactful presentations will continue to elevate our events.

Met Life

In situ

H.C., Assistant VP - Global Brand & Marketing, Met Life
Verificado @metlife.com

Stan helped my team learn valuable storytelling and presentation skills. He was informative, intelligent, and engaging. He created a fun and thought-provoking learning environment where everyone felt safe to participate. In our post-workshop survey, all participants strongly agreed that Stan was a fantastic instructor, making the workshop a great success!

Rutgers Business School

In situ

V.A., Global Program Manager, Rutgers Business School
Verificado @business.rutgers.edu

Stan demonstrated exceptional proficiency while delivering two customized modules centered around customer-centric strategies. These modules focused on differentiation frameworks and leveraging data-driven insights for a prominent global company whose revenues surpassed $340 million in 2022. Stan's delivery was characterized by expert knowledge and innovation, showcasing his outstanding ability to engage and heighten the participants' understanding of the concepts.

Square

In situ

S.Z., Global Marketing | Business Operations, Square
Verificado @squareup.com

Stan was a super engaging presenter. I liked how active he was as a facilitator and used all of his own techniques during the session. I'll definitely be practicing some of the things I learned from this session, like pacing, eliminating filler words, and breaking up the content to retain attention.

Ricoh

In situ

G.S., Senior Vice President & General Manager, Ricoh
Verificado @ricoh-usa.com

During the Innovation Summit, Stan Phelps delivered the most relevant and timely content to Ricoh’s customers and internal leaders. It is more of a conversation than a presentation that involves a good platform for the collaboration of thoughts and ideas. In today’s most challenging market driving ownership and a mindset to thrive, we walked away rich with new ideas to apply.

Proxy Retail

In situ

J.S., Director of Business Leadership, Proxy Retail
Verificado @proxyretail.com

Stan was the keynote speaker for our employee appreciation event in Nashville, TN. The custom workshop experience for “Excelling Under Pressure” introduced new skills and encouraged us to open our mind in ways we otherwise wouldn’t, as well as how to respond in real-world relevant situations. Stan was captivating from the moment the team met him at our welcome reception the evening before. During the 3-hour workshop, he immediately connected with the group, as all levels of management were quickly engaged. Nearly 9 months later, team members still talk about a skill or concept we learned during the workshop. Stan’s knowledge and personality are amazing, I highly recommend him for your next event.

Blue Ridge Energy

In situ

J.L., Director of Energy Solutions, Blue Ridge Energy
Verificado @blueridgeenergy.com

We were fortunate to have Stan provide our member service team with his Pink Goldfish training in April of 2023. The energy he exuded was infectious, setting the tone for an engaging session, and his anecdotes and real-life examples resonated with our daily challenges in customer service, making the message relatable and meaningful. As a result of Stan’s talk, our team left feeling motivated and armed with practical tools and ideas to enhance our customer interactions.

Kings University College

In situ

D.M.C., Co-Founder and Director, Kings University College
Verificado @kingsuniversitycollege.edu.my

We have engaged Stan to deliver seminars to my MBA candidates who are in senior management. Stan has been inspirational, informative, and highly engaging in his seminars. We will definitely get him back again!

BNI Australia

In situ

A.S., National Operations Support Director, BNI Australia
Verificado @bni.com.au

Stan's session with our Director's and Ambassadors Team was just mind-blowing. His concepts were crystal clear and easy to understand. But I think it was the inspiring Call to Action that made this session extraordinary as everyone left inspired.

Quantum Growth Advisors

In situ

A.N., CEO, Quantum Growth Advisors
Verificado @qgadvisors.com

Stan was our keynote speaker on our 9th annual Top Executive Event in Fort Lauderdale, FL with the participation of over 125 CEOs and Executives from the US and Latin America of fast-growing companies and Clients of our Scaling Up program ($5M to $300M in sales). Stan delivered a 3-hour workshop on Purple GoldFish and provided amazing insights and practical tools. Stan’s delivery was captivating and he created an engaging connection with the audience. Clear, insightful, dynamic, and applicable to our businesses. We appreciate Stan’s experience and engagement before, during, and after our event. We highly recommend Stan for your next event.

TOA Global

In situ

N.S., Founder, TOA Global
Verificado @toaglobal.com

Stan was nothing short of amazing!!!! We held our annual conference with 150+ accounting firm owners on the world-famous Boracay Island in the Philippines. Stan did a double session at our event, and he was nothing short of amazing. His content blew our attendee's minds and was full of practical content they could walk away and implement. What was even better was Stan spent time with our attendees over the 2 days at the event, so it wasn’t just a presentation and he was gone. I highly recommend Stan.

Bissell

In situ

T.J., Director - Brand and Content Strategy, Bissell
Verificado @bissell.com

Stan was an amazingly engaging speaker. He captivated our audience of marketers with his storytelling and provided a new way of thinking about gaining and retaining consumers and building a brand.

Vistra Energy

In situ

V.T., Acquisition Marketing Manager, Vistra Energy
Verificado @vistracorp.com

I’ve had the pleasure of attending two of Stan’s training sessions. He does a great job of providing useful, engaging content that resonates with a very broad team. I hope to continue to work with Stan in the future, and would recommend him to anyone looking for a productive and informative team training session.

TXU Energy

In situ

P.Z., Senior Director of Marketing, TXU Energy
Verificado @txu.com

Stan Phelps truly was fantastic as a presenter in our most recent Association of National Advertisers (ANA) training session on “Presentation Tips/Practices for the Workplace.” The content and tips covered in the session provided actionable tips that all attendees could incorporate into their daily work immediately—while being both engaging and interactive, which can be a difficult task when working with 100+ people in large presentation room. I particularly liked the addition of virtual presentation tips, especially since most of the business world is shifting to more of a hybrid work environment in the future. Overall, a fantastic speaker/presenter who I highly recommend.

Konica Minolta Business Solutions

In situ

N.J., Director, Diversity, Equity, & Inclusion, Konica Minolta Business Solutions
Verificado @kmbs.konicaminolta.us

I had the pleasure of working with Stan Phelps on a keynote address for our Human Resources organization. Our objective for the keynote was to share Stan's insights on how organizations deliver unforgettable customer experiences. These insights can easily be applied to the services and offerings HR team members provide to our employees. Stan delivered on our objective BIG TIME! With captivating storytelling and an authentic presence, Stan gave our HR team a lot to think about as we strive to deliver an exceptional employee experience to our talented teams.

AZ Growth Advisors

In situ

R.J., Principal/Owner, AZ Growth Advisors
Verificado @AZGrowthAdvisors.com

Stan was the keynote & workshop leader for our semi-annual All Community Meeting last March. Our 165+ folks are all C-Suite executives from over 90+ AZ-based fast-growing companies ($5MM-200MM in revenues). Stan delivered amazing value and best practices to help accomplish our goal of providing best practices to help them grow and scale their companies. His knowledge, perspective, and tools are simple, practical ones that our executive teams can leverage.

Berkshire Hathaway Home Services

In situ

V.M., Managing Broker/Realtor, Berkshire Hathaway Home Services
Verificado @bhhsysu.com

Attending a Pink Goldfish Keynote was a game-changer for our Berkshire Hathaway HomeServices Cary REALTOR® team, especially at the beginning of an unprecedented 2022 housing market! Stan delivered exactly what these entrepreneurs needed to hear about marketing differentiation through compelling, funny, and motivational real-life stories of people & businesses embracing their “uniqueness”. I highly recommend this keynote, no matter your team size!

Terminix

In situ

M.V., Senior Director, Marketing, Terminix
Verificado @terminix.com

Stan made the planning process extremely easy, as he was always organized and prepared. And that led to the actual workshop being a HUGE success. Stan was engaging, entertaining and passionate while facilitating, and the content really resonated with our team. To this day, they still talk about how valuable that session was for their professional development, as well as for helping our marketing team start to develop a customer-centric mentality. I’m hoping to work with Stan again, and I’d highly recommend him to any organization looking for a speaker that will provide an incredible experience for their team.

Touchstone Energy

In situ

M.A.C., Senior Director Consumer Marketing, Touchstone Energy
Verificado @nreca.coop

Stan is very engaging and his workshops are well-paced. His content is focused and easily digestible with timely case studies. He connects well with his audience which fosters a highly interactive session.

Boston Scientific

In situ

B.S., Senior Marketing Communications Strategist, Boston Scientific
Verificado @bsci.com

Stan masterfully engages audiences with relevant and insightful content challenging our attendees to think beyond status quo. Understanding our customers is a must in today's marketing arena and Stan emphatically shares that inspiring message.

Ralphs (Kroger)

In situ

T.M., Customer First Manager, Ralphs (Kroger)
Verificado @ralphs.com

Team Ralphs (Kroger) loved your presentation. The way you researched our company and then tied your presentation around us was a home run. Not only was the presentation educational, but at the same time it was entertaining.

IBM

In situ

F.G., Influencer & Event Marketing Manager, IBM
Verificado @us.ibm.com

Stan is an incredible speaker and storyteller, and knows how to captivate an audience. He has hosted roundtable events for IBM Watson Customer Engagement in Germany and England, driving thought-provoking conversation with the world's top marketing and commerce futurists. I've had the pleasure of attending these events, and seeing Stan host a session at IBM's Amplify event. He always delivers a high-quality, thoughtful, and engaging experience. I'm looking forward to working more with Stan in the future!

Red Hat

Virtual

J.B., Senior Global Facilities Strategist, Red Hat
Verificado @gmail.com

I had the pleasure of collaborating with Stan Phelps on a custom training Red Hat Global Workplace Solutions team wanted everyone in our global team to take part in. Stan had several discovery sessions with me to review our team org design, our history, and our current year goals and objectives, spoke with a team member in each our five global regions, and then designed a two-part workshop two bring alive for the team how to have a customer-centric mindset in the world of facilities. Stan demonstrated the utmost professionalism, focus, intuitiveness, enthusiasm, passion, and commitment. We could not have been more pleased with the way the workshops turned out.

Macaroni Kid

In situ

J.S., Founder and Chief Macaroni Kid Mom (CEO), Macaroni Kid
Verificado @macaronikid.com

Stan speaks about the importance of connecting deeply and giving more to your customers -- and that's exactly what he delivers as a speaker. His session was inspiring, engaging and educational and exactly what we were looking for.

DEC AssociationFor the Development of CX

In situ

J.M.A., President, DEC AssociationFor the Development of CX
Verificado @asociaciondec.org

Stan Phelps delivered an outstanding keynote at our 2016 DEC International Conference on Customer Experience in Madrid. I would recommend him highly as a keynote speaker. I'm not just saying that, we surveyed our attendees and many selected his keynote as one of the most interesting one. Working with him is very easy and we would be delighted to have him again in future events.

Globes

In situ

I.Z., International Relations & Project Manager, Globes
Verificado @globes.co.il

Our newspaper was lucky to host Stan at our conference in Tel Aviv for a keynote and as the leader of a roundtable for executives only. Stan was funny, interactive with the audience and gave very interesting insights. When the CEO of a major online news company tells you that the roundtable with Stan Phelps 'was excellent'- it says it all.

Toshiba

Virtual

F.C., VP of Marketing, Toshiba
Verificado @toshibagcs.com

Stan was a huge hit when he spoke to our Toshiba employees during an all-company Learning Series! Not only is the content top-notch and interesting, but Stan's ability to connect and engage his audience is fabulous - even in this virtual setting. I'd highly recommend Stan, and hope to see him speak in person in the future."

DemandGen

In situ

D.L., CEO, DemandGen
Verificado @demandgen.com

"Stan and Evan did an outstanding job getting my team to not only understand the importance of exceeding client expectations but also provided tools so we could map out our client's journeys and find the important touch points where we can give unexpected extras to surprise and delight our clients. Their presentation style is engaging, interactive, and captivating and the day-long session seemed to fly by leaving us wanting more."

CXps Conference

In situ

R.S., Conference Director, CXps Conference
Verificado @clientfeedbacktool.com

Stan is an inspiration. With a powerful but simple to follow message, he moves an audience to act. Few others have the power to set sights high, and yet provide a path to implement straightforward, innovative ideas when they leave the room. Attendees at my event raved, universally naming his keynote the highlight of our conference.

Choice Hotels

In situ

P., Director, Choice Hotels
Verificado @choicehotels.com

I've never been more pleased with, nor resonated with a presentation as the one you gave to our DC Chapter. The message was clear, compelling, well-illustrated and had impact on all attendees that, I'm sure, will endure with each person for years.

Liberty Tax

In situ

S.S., VP of Area Development, Liberty Tax
Verificado @libtax.com

Stan Phelps provided remarkable insight to the franchisees in attendance at his presentation recently in Dallas TX. From understanding the pain points to serving up some excellent strategies, Stan makes it clear to non-marketers why marketing and customer service are so important and must be thought of as the engine to run a business. The audience was engaged and involved throughout the entire meeting. Plus he's a really likeable guy.

Earnix

In situ

A.C., VP of Marketing, Earnix
Verificado @earnix.com

Stan is an amazing speaker with a unique breath for colored-fish ideas that he can summon to support a great themed public appearance. People simply loved him, loved his appearance and loved the show! Definitely a speaker to have in your roster.

Ricoh

In situ

M.H., Director - Global Marketing, Ricoh
Verificado @ricoh-usa.com

After a long search looking for a dynamic speaker who could address senior executives on a variety of Marketing topics, we struck gold(fish) when we found Stan Phelps! Stan did a wonderful job engaging people at our event in Tokyo last year. His experience, knowledge, and story-telling were just what we needed. Stan even went out of his way to meet one of our customers in The Netherlands, who was also going to attend and speak at our event. We then hired Stan for a second event in the U.S., and he was a huge hit there as well. I highly recommend Stan as a speaker!

BNI Global

Virtual

T.A., CMO, BNI Global
Verificado @bni.com

Stan was the hit of our global convention of 7,500 attendees from 70 countries. His keynote presentation was full of rich business insights and ideas for growth. The audience loved him. A 5/5 performance!

Fifth Third Bank

In situ

C.B., Vice President, Fifth Third Bank
Verificado @53.com

Thanks very much for being a part of the Fifth Third Bank 2020 CEO Food Summit and providing a fantastic and insightful presentation to our clients! We received very positive feedback from our guests, and your insights helped us provide extra value to our clients.

Voiance

In situ

S.H., Marketing Manager, Voiance
Verificado @gmail.com

Stan is an exceptional and rare mix of professional, personable and knowledgeable. He can relate and adapt to any audience, providing them several key takeaways to improve customer and employee satisfaction. Regardless of presentation format, in-person or webinar, Stan keeps everyone engaged and interested. Stan is wonderful to work with and I will continue to work with him in the future as well as, refer him to others so they can also benefit from all the knowledge he has to share.

Major League Soccer

In situ

C.S., Senior Director, Strategic Planning, Major League Soccer
Verificado @mlssoccer.com

"Stan delivered an engaging workshop that captured the attention of the participants and also helped them understand the concept of 'Customer Journey' using live examples."

TEDx Douglasville

In situ

M.A.H., Event Director, TEDx Douglasville
Verificado @tedxdouglasville.com

The TEDxDouglasville staff had the utmost pleasure hosting speaker Stan Phelps. Stan's good natured interaction with attendees and fellow speakers, positive thinking, and striking humility awed event staff without fail. Indeed, the next great Stephen Covey may be 9inches away.

Tracfone

In situ

D.C., Vice President, Customer Retention and Revenue, Tracfone
Verificado @tracfone.com

Stan is a dynamic and engaging speaker who was able to concisely transmit what Customer Experience is to a group of CRM professionals. We all came out excited after the workshop about the implications of enhancing our customers' experiences with our services.

Rutgers University

In situ

C.A., Associate Director, Global Sports Business M.S. Program, Rutgers University
Verificado @cathyandruzzi.com

Stan spoke to our Sports Leadership and Ethics graduate students. He spoke about the little things leaders do can make the biggest difference. His presentation was enlightening and insightful for our students as they shape their leadership journey.

FENG

Virtual

D.P., Vice President, FENG
Verificado @rhmr.com

Stan Phelps presented for me at the October 14, 2020 FENG meeting. Stan's virtual presentation was well-received, polished, informative, entertaining, and professional. I have had Stan speak at multiple events with up to 300 CPA's and is in the top tier of the over 150 speakers I have used.

Liberty Tax

In situ

D.M., Director of Franchise Development Events, Liberty Tax
Verificado @libtax.com

It was a such a pleasure to work with you Stan. Your flexibility and approachabiility is rare in the Keynote speaker world, and makes the entire process a very valued one for the event planner. I'm already receiving excellent feedback from your presentation. Thank you so much

North Carolina Automobile Dealers Association

In situ

P.L., Project Manager, North Carolina Automobile Dealers Association
Verificado @ncada.com

Stan is an extremely entertaining speaker! Our attendees walked away with a fresh approach to marketing and customer service. We look forward to having Stan back to speak again in the future, a real class act!

Promenade Speakers Bureau

In situ

M.T., Owner, Promenade Speakers Bureau
Verificado @promenadespeakers.com

"We booked Stan on short notice for a high-value client in 2015. Stan was extremely responsive to all our requests, coordinated closely with me and the client to customize a complex workshop. He made the content relevant to a range of working knowledge among C-level attendees, with well-selected case studies and exercises. The client was very pleased and I'd recommend him without reservation."

Alpha Kappa Psi Professional Business Fraternity

In situ

J.P., Director of Education, Alpha Kappa Psi Professional Business Fraternity
Verificado @akpsi.org

Here is feedback from the attendees in your session:  Gain a lot of insight and learned new ideas. Great speaker.  AWESOME!!! Like seriously, Awesome, no joke, he is just simply awesome.  Favorite  Best presentation today.  Best one!  Fantastic presenter! Engaging, not reading off slides, unique angle, interesting stories added depth.  Best one!  Best speaker all day. Want to see him again at PBLI.  You were so awesome & engaging. -AKPsi Bro  By far the best and most interesting speaker.  Great work!  Great.  Best Presentation!  Best presentation of PBLI!  By far my favorite! Stan is wonderful.  Great presentation. Favorite one all day!  Very engaging.  Showmanship.  Great speaker!!  Best one I went to!  Great presenter. Saw him twice.  He NEEDS to come back! Stan the man.  This was a GREAT speaker!  Favorite FANTASTIC!

Hyundai

Virtual

S.G., Asst Mgr, CRM & Customer Analytics, Hyundai
Verificado @hmausa.com

Stan led a fantastic virtual workshop for our marketing team on customer experience design. Stan took the time to learn about our products to ensure the workshop is tailored to our needs. He is an excellent speaker, who made the learning process interactive and fun. It felt like a great team building exercise, while we learned to develop a new way to reach our customers. It was one of the best workshops we've had. I heard many compliments from the team.

Clinicient

In situ

J.H., Founder and VP, Clinical Community, Clinicient
Verificado @clinicient.com

We were fortunate to have Stan as the keynote speaker for an industry event we sponsored in March of 2016. His practical ideas and broad perspective on customer service combined with genuine caring was more than just inspirational. He also managed to provide our audience with practical ideas they could take home and put to work immediately.

LogMeIn

Virtual

T.C., Senior Manager, Customer Success, LogMeIn
Verificado @logmein.com

Stan is an enthusiastic and engaging speaker who inspires his audiences to take action. His presentations are both interactive and informative and he challenges his listeners to rethink the status quo. I have had the pleasure of working with Stan on several occasions (in-person and virtually) and he has always delivered an effective presentation. I have found that one of the best things about having Stan as a keynote speaker is that I never experience any stress wondering if my event will be successful, because I know it will be. Stan always sets a positive tone and I feel that his presentations also set the standard for promoting an exceptional customer experience.

United Way Worldwide

In situ

L.B., Executive Vice President & Chief Marketing Officer, United Way Worldwide
Verificado @uww.unitedway.org

Stan did a great job of prepping to address our group so that when he did, he was efficient and effective at hitting just the right points, allowing for audience engagement and a strong takeaway of value from the participants.

NUCA of the Carolinas

In situ

C.S., President, NUCA of the Carolinas
Verificado @skandco.com

After hearing Stan speak at a continuing education course for a group of CPA's I thought - wow, he can keep the attention of room of accountants, that's impressive. Fast forward a year and I was able to have the pleasure of scheduling Stan to speak to group of utility contractors. My point - whether it is a group of CPA's, or a group of contractors, Stan is able to provide relevant and thought-provoking presentations that allow you to better yourself and your organization. After hearing Stan, I have always kept one of his stickers on my laptop - a purple fish that reminds me to "think outside the bowl."

Voiance

In situ

M.F., Director of Marketing, Voiance
Verificado @voiance.com

When Stan speaks on the topic of employee engagement, he discusses ideas that transcend industries. Government, healthcare, business, or any industry you can think of will likely get a lot of out what he has to say on the topics. And the best part about Stan - besides being a great guy generally - is his focus on telling practical stories to get his message across.

Confirmit

Virtual

H.C., Director of Product Marketing, Confirmit
Verificado @confirmit.com

After reading Stan's book, Pink Goldfish: Defy Normal, Exploit Imperfection and Captivate Your Customers, I was excited to work with him to present on a Confirmit Livestream and a webinar in August of 2020. In the end, our audience absolutely loved the presentations! Stan's ideas on how to exploit perceived imperfections are truly innovative and his presentations were absolutely flawless. Stan is an extremely engaging speaker who perfectly balances entertainment with inspiration. His presentations are visually appealing and full of real-world examples that empower the audience with actionable ideas to differentiate their business. Without hesitation, I highly recommend Stan Phelps for any speaking engagement and I look forward to working with him again in the future.

CMO Huddles

Virtual

D.N., Founder, CMO Huddles
Verificado @renegade.com

Stan brought tremendous energy along with inspiring insights to our first CMO Super Huddle. The attendees really appreciated his style, content, and the deft facilitation of the breakout sessions.

Association Executives of North Carolina

In situ

J.M., Director of Operations & Events, Association Executives of North Carolina
Verificado @aencnet.org

Stan spoke at an AENC (Association Executives of North Carolina) conference as the keynote speaker for lunch a few years ago. He held everyone's attention from start to finish and people left, not only motivated and enthusiastic but armed with specific ideas they could put to work right away. One of our members said he implemented Stan's idea of offering a lagniappe and it had an immediate positive effect on their business and bottom line. Participants are still commenting on his presentation so we had him back for our annual meeting! Stan is real and so is his message!

TD Bank

In situ

P.B., VP, Corporate Communications Manager II | Corporate and Public Affairs, TD Bank
Verificado @td.com

Stan Phelps' recent keynote at TD Wealth's Annual Sales Conference was an engaging, dynamic, and thought-provoking session. Stan really challenged the group's current mindset (both personally and in relation to their clients), leaving attendees inspired to think differently.

FOULSTON SIEFKIN LLP

In situ

A.C., Marketing & Communications Supervisor, FOULSTON SIEFKIN LLP
Verificado @foulston.com

We brought in Stan as the keynote presenter for our annual Employment Law Institute - a seminar that has a long-standing reputation for being entertaining, informative, and applicable for human resources professionals and business owners - There were a lot of boxes to check, and Stan did not disappoint! Our attendees raved about Stan's captivating and inspiring presentation, and we could not ask for a better experience for our audience.

Women Presidents' Organization

In situ

K.W., Chief Innovation & Programming Officer, Women Presidents' Organization
Verificado @womenpresidentsorg.com

Stan Phelps presented an interactive workshop for the Women Presidents Organization and we couldn't be more grateful. He was a hit! Members commented that the content was "excellent", "on target" and "so helpful". Stan was easy to work with and extremely organized. The process from contract to presentation was seamless. We will absolutely be contracting Stan again in the future.

TaxGrowthCon

In situ

D.A.P., Founder, TaxGrowthCon
Verificado @davidaperez.com

Stan is incredible. His content was spot on and helped our attendees take steps towards building deeper relationships with their team. I highly recommend him.

CAI

In situ

K.W., Member Solutions Manager, CAI
Verificado @capital.org

I've had the pleasure of being in Stan's audience on several occasions over the last few years. Most recently, Stan spoke to our local group of HR leaders in Eastern NC and the evaluations were all off the charts. As our audience seeks ways to engage and build strong teams, Stan's message challenged us to think much more broadly. The impact our talent has on the customer experience and the overall performance, health and wellbeing of the organization is indisputable. Stan's approach and insights are very practical, always timely and incredibly impactful. We were grateful for the time we spent with Stan!

CEX in the City

In situ

C.P., Event Planner, CEX in the City
Verificado @cexinthecity.com

Stan was a star at the CEX in the City event in Amsterdam. He crafted his story perfectly to our audience of customer experience leaders and was an absolute joy to work with. We would love to have Stan and his goldfish back on stage in the future!

United Way Worldwide

Virtual

C.P., Vice President Corporate Relations, United Way Worldwide
Verificado @uww.unitedway.org

Stan has been a valued partner to the United Way network over the past several years. He has spoken to our corporate council at United Way Worldwide and to major donors at local United Ways. Most recently, Stan spoke to a group of our Fundraising leaders from key markets to provide counsel on our fundraising in this environment by leveraging our mission. He also spoke about his experiences and feedback from the private sector. His time with the group was extremely valuable as we manage during these strange times.

ae3

In situ

M.C., Event Planner, ae3
Verificado @huntongroup.com

Stan, we would like to sincerely thank you for your involvement in our energy conference last week. It was a great event and you definitely brought so much value to our attendees this year! I hope to work with you again in the future.

IGNITE CX Conference

In situ

G.B., Event Director, IGNITE CX Conference
Verificado @steadyonsales.com

Stan served as one of our highest-rated breakout session speakers at AMA Cincinnati's inaugural IGNITE CX Conference in 2017. We could not wait to bring him back in 2018 to deliver the opening Keynote and a workshop. In all cases, Stan brought energy, insight, humor and lagnappe that our audiences valued extremely highly. He is a draw that delivers, and I would recommend him at the top of this list for visionary inspiration, practical takeaways, audience engagement and rock-solid reliable execution.

Sapiens

Virtual

C.B., Director of Marketing, Sapiens
Verificado @sapiens.com

Stan Phelps is an engaging and informed speaker who helped contribute to the success of our first virtual conference. Stan presented two sessions for use - at our smaller, executive summit and then for a larger customer summit. He spoke with our customers and executives prior to his presentations to get an understanding of our business so that he could tailor his content to our audience. The results for both of the presentations were insightful discussions that provided a depth of knowledge, informative real-world examples, and gave attendees a new and interesting perspective on using technology to drive business.

Smart Tuition

In situ

C.B., Senior Vice President, Smart Tuition
Verificado @smarttuition.com

Thanks Stan! Folks are still talking about the great information they received and how much they enjoyed your presence at our 7th Annual Collegial Conversation. Your presentation on Purple Goldfish - along with your facilitated discussions, were perfect for our group.

New York Racing Association

In situ

D.M., Director of Marketing, New York Racing Association
Verificado @nyrainc.com

Stan Phelps bought exceptional energy and knowledge to our session on Improving the Guest Experience for the New York Racing Association. He is a masterful storyteller with tremendous insights in how to engage and retain customers. I would strongly recommend Stan and hope to have him present to our team again in the future.

GPS Asia

In situ

E.I., Program Specialist, GPS Asia
Verificado @gps-asia.com

It was a great honor to have worked with Stan, We would like to Thank and Congratulate Stan for the OUTSTANDING Customer Experiences courses which took place on June 2018 in Kuala Lumpur, Malaysia. Stan's presentation is clear and precise. He uses very good references and gives real life examples for each CX topic discussed. We appreciate and value your deep commitment and passion in delivering a GREAT course! Looking forward to work with you again in 2019.

Bright Horizons

Virtual

C.B., Executive Director, Bright Horizons
Verificado @brighthorizons.com

Stan was scheduled as our keynote for an in-person conference in March of 2020. You can likely surmise what happened next. He was so flexible and accommodating each time we needed to reschedule and supported us in changing the format of our sessions. His virtual delivery was engaging, insightful and entertaining- despite it being remote. Stan's ability to grab your attention with his storytelling is a true skill that not all speakers possess. He connected with our leadership teams to drive home the importance of engagement and retention of our employees, especially in times of adversity. We look forward to continuing our partnership.

ASU Center for Service Excellence

In situ

A.H., Director, Business Partnerships, ASU Center for Service Excellence
Verificado @asu.edu

Stan Phelps is the trifecta of a great speaker - he has excellent content and delivery, plenty of industry credibility and is a joy to work with every time. He is extremely passionate about helping companies differentiate themselves in the market and provide exceptional customer experiences and does this with a unique delivery style. Whether he is working with a small group or in front of a large audience, Stan knows how to truly reach people and challenge their thinking.

Association Executives of North Carolina

In situ

R.P., Executive Director, Association Executives of North Carolina
Verificado @aencnet.org

Stan Phelps was an absolute pleasure to work with in the planning stages of our conference and he was brilliant in the delivery of his content. The message was powerful and right on point. I would absolutely recommend Stan for any organization that wants an energized and happy audience!!

Commonwealth Association of Financial Professionals

Virtual

M.J., Programming Team, Commonwealth Association of Financial Professionals
Verificado @vafb.com

This is my organization's second time working with Stan and the experience was as smooth and easy as the first time. Stan worked with us on a program that fit our group's needs and tooled and tailored his presentation to adapt to a virtual environment. This was not your typical PowerPoint webinar presentation. Stan took advantage of the technology his studio offered and delivered a high-quality program that was just as good as being in person.

Diocese of Wheeling-Charleston

In situ

D.V.D.P.S., Superintendent, Diocese of Wheeling-Charleston
Verificado @toledodiocese.org

"Stan, not only talks about value added benefits in Purple Goldfish, but he himself adds a large dose of lagniappe in all he gives his audience. Stan's presentation gave great examples to the teachers in our diocese, but more so, his willingness to share stories, anecdotes, answer questions and be present to our staff was even more significant. Stan has become our go-to guy for improving our customer service and has forged the path to our schools becoming community-centered and aware."

MSA Professional Services, Inc.

In situ

J.H., Director of Client Services, MSA Professional Services, Inc.
Verificado @msa-ps.com

Stan's presentation really resonated with our group, which was primarily comprised of engineers. So, much so that I received additional requests from members of the group to participate in our company's "Big Read" of "What's Your Purple Goldfish." Direct quotes I received from attendees include, "Stan was incredible!!! And, very inspiring." "Stan was a top notch presenter and I was thrilled to see MSA willing to go outside the norm for these sessions."

Truck Accessories Group

In situ

J.S., VP of Sales, Truck Accessories Group
Verificado @truckgroup.com

Thank you for being our keynote speaker in Nashville and your presentation was outstanding! We continue to receive notes from our customers and so many commented to us, on how your presentation made them think about their business and customer service.

Indianapolis B2B Marketers

In situ

J.H., Board Member, Indianapolis B2B Marketers
Verificado @onebridge.tech

We were very fortunate to have Stan present to our group. Stan is one of the most engaging speakers we have ever had. He immediately connected with our group and shared valuable insights and related to customer experience. After the event, our membership agreed that we all took away valuable lessons that we could apply to our business. I wish we could have him present every month!

City Club Raleigh

In situ

L.H., Chair - Business Alliance, City Club Raleigh
Verificado @gmail.com

"Stan Phelps owns the room when he speaks. His well-crafted and on-target messages, his own brand of humor, and his subject matter mastery captivate audiences and his speaking take-aways inspire action. He had our group 100% engaged and excited."

AMA Triangle

In situ

T.R.B., VP of Programming, AMA Triangle
Verificado @triangleama.org

Stan attracted a near sellout crowd for AMA Triangle in 2017 + did not disappoint. In fact, 100% of those surveyed agreed he was an engaging speaker and it's easy to see why — he's whip smart, funny + presents content in a way that's easy to understand. I highly recommend him.

Ogilvy Insurance

In situ

M.A., Director, Ogilvy Insurance
Verificado @ogilvy.ca

Stan captivates audiences and delivers valuable insight in the form of engaging stories making people feel connected. He has great presence and energy and the feedback we got from his presentation was formidable. Not only did he share interesting information but the audience left inspired with new ideas for their own businesses. Inspirational, motivational - Stan kickstarts creativity for business people who want to better their business and take things to a new level.

MiX18

In situ

S.C., Event Director, MiX18
Verificado @carneyco.com

Stan is a terrific presenter, storyteller and speaker. Very engaging. Easy to follow. Always leaves you feeling inspired and motivated to do more. Most importantly to me, Stan is a really good THINKER. He thinks abstractly as well as concretely. He thinks different. He sees things that most people don't see and, because he is such a good writer and presenter, he then is able to help other people think different, too. Who could ask for more?

AvMed

In situ

J.A., Director, Marketing Communications, AvMed
Verificado @avmed.org

Thank you Stan. Everyone was engaged and really enjoyed the session.

Reliance Worldwide

In situ

C.C., US Marketing Director, Reliance Worldwide
Verificado @rwc.com

Stan did a great job and I've gotten a lot of positive feedback from the team. It was insightful and we got some good takeaways from the workshop.

Vann York Auto Group

In situ

G.Y., President, Vann York Auto Group
Verificado @vannyorkauto.com

Stan is able to make the changes that are affecting every business understandable and pertinent. His road map for tackling the challenges of today's business climate is engaging and applicable.

AMA Nashville

In situ

L.B., VP of Programming, AMA Nashville
Verificado @gmail.com

Stan was the perfect speaker to kick off our new year of programming. He's a master in delivering the right mix of information sharing, teaching points, humor, entertainment, and engagement. Our attendees and staff had nothing but rave reviews for his keynote. We hope to secure him for a future keynote on another Goldfish topic. Thank you, Stan!

Relias

In situ

T.C., Manager, Client Success, Relias
Verificado @relias.com

Stan was the keynote speaker at our annual customer success conference in August 2018. Stan's enlightening presentation, "Standing Out in a Sea of Sameness" motivated the customer success team to think about how they could take it to the next level in the way they serve their own customers. Everyone walked away rejuvenated and even more excited about their team and company. Stan was wonderful and easy to work with. He was very committed to our team and to me in helping to create an outstanding experience for all.

Caterpillar

In situ

S.R., Talent Development Manager, Caterpillar
Verificado @cat.com

Stan delivered an incredible keynote at our 2019 Leadership Impact Summit for a large global audience. His presentation on Engagement and Recognition captivated our leaders as it was truly customized to our audience based on Stan's excellent preparation. Stan not only nailed the delivery of the material, he made the presentation interactive, engaging, humorous and upbeat. I truly enjoyed the opportunity to work with Stan and his Business Manager and will be looking to use Stan for future events.

Roche

In situ

J.S., Director of Customer and Product Marketing, Roche
Verificado @roche.com

We hired Stan in 2018 to keynote our annual North American Marketing Summit for Roche Diabetes. Our Marketing team covers multiple customer types, from patient (end-users) to Payers, from Healthcare Professionals to self-funded Employers. Add in the representation of two unique countries - Canada and the US, and you have a relatively complex and diverse set of challenges our team faces. Despite that, Stan was able to find very pertinent common ground for all the Marketers in the room, challenging them in the areas of loyalty and retention by driving differentiation. Would absolutely recommend Stan for those seeking a dynamic speaker who will help push their teams to higher levels!

NEFA

Virtual

C.S., Executive Director, NEFA
Verificado @nefassociation.org

Stan Phelps is a high energy, knowledgeable speaker who I would recommend to any group. Stan is very personable and engages the audience very well. His approach provides a forum for attendees to learn from him and each other.

Ohio's Electric Cooperatives

In situ

J.R., Director of Cooperative Development, Ohio's Electric Cooperatives
Verificado @ohioec.org

Stan did an outstanding job presenting at our winter conference in front of 200 of our members. He was very polished and covered a very technical topic with relevant examples that made it easy for even the non-technical audience to understand. He was great to work with and we would definitely work with him again in the future events.

HBA Wake

In situ

L.P.W., Director of Marketing, HBA Wake
Verificado @hbawake.com

We have had Stan Phelps speak to our TSMC twice over the last few years. Each time he presents well and delivers engaging and relevant content to motivate and inspire our group of sales and marketing professionals. We look forward to a future return.

Autism MVP Foundation

In situ

K.G., Founder and CEO, Autism MVP Foundation
Verificado @autismmvp.org

I had the opportunity to collaborate with Stan on a speaking engagement at a national public relations conference, and later in my career, I was fortunate to have him speak to our employees at Guinness World Records. He is a dynamic speaker who has an excellent storytelling style that keeps his audience engaged from start to finish. Along with his impressive business acumen, Stan has a memorable and unique value proposition around employee engagement and customer service that allows his audience members to come way with actionable items once they return to the office.

Pampered Chef

In situ

M.F., Marketing Operations Manager, Pampered Chef
Verificado @pamperedchef.com

Stan's an engaging instructor who shared relevant content about journey mapping with our team. Each attendee walked away with hands-on application to an area of the business they can impact. His presentation style is entertaining, educating and thought-provoking!

Diocese of Youngstown

In situ

M.F., Superintendent of School, Diocese of Youngstown
Verificado @youngstowndiocese.org

Stan opened our district teacher convocation with an energizing and motivating presentation on each one's role in the success of our schools. He encouraged our administrators and teachers to focus on relationships and building on our uniqueness as we serve our families.

VA SMPS

In situ

C.B., Conference Director, VA SMPS
Verificado @BartonMalow.com

Stan was a great choice as our keynote speaker for our annual event. He started the conference off with energy, enthusiasm, and strategically-placed comedic relief. Not only did he provide a nice little booklet to summarize his material, he handed out gifts for participation, and offered a free e-book to attendees.

BC Economic Development Association

Virtual

D.W., President & CEO, BC Economic Development Association
Verificado @bceda.ca

Stan is fun and engaging as a speaker and truly takes the time to understand his audience. We have booked Stan a couple of times now, and I know our members would welcome him again. If you are looking for an outstanding speaker that can grab the audience's attention, then without hesitation, we recommend Stan.

Formica

In situ

A.G., VP of Marketing, Formica
Verificado @formica.com

Stan's Purple Goldfish workshop was compelling and high energy. My team left feeling jazzed and eager to put into practice what they learned and discussed. Because the concepts and stories were so relevant to our entire organization, we're bringing Stan back to keynote our annual North America Sales/Marketing/Customer Service meeting this summer.

California Grocers Association

In situ

D.S., SVP, Marketing & Business Development, California Grocers Association
Verificado @cagrocers.com

Stan Phelps? Hmmm…. Let's see. Provocative , forward-looking insights? CHECK Practical ideas backed with real-world credibility? CHECK Engaging and entertaining presentation? CHECK It's easy to recommend a speaker who checks all the boxes, but the "little something extra" is that Stan is a true professional and extremely easy to work with.

CX Partners

In situ

K.S., Founder, CX Partners
Verificado @comcast.net

Stan is a master presenter that I have had the pleasure of working with around the topic customer experience as a competitive differentiator and an essential element of business success. He quickly captures the attention of an audience and drives their passion through stories that we all can readily relate to.

EMIC Training

In situ

M.M.M., General Manager, EMIC Training
Verificado @emictraining.com

Stan Phelps have visited the Kingdom of Bahrain the first time in 2015 when we engage him to speak with The Bahrain Telecommunications Company (Batelco) Senior Management Team. Since then he has visited Bahrain every year to speak to variety of our Clients. Stan has a unique way of engaging with his audience by giving real life examples and interacting in a fun engaging and a value adding way. It is such a pleasure working with Stan and I definitely recommend him to organizations who look for an inspirational, motivational and engaging Speaker with an International Exposure.

Ricoh USA

In situ

H.P., Director, Strategic Planning & Business Development, Ricoh USA
Verificado @ricoh-usa.com

Stan presented at our annual INTERACT user's conference in 2018. When you have over 300 people in attendance, it's hard to deliver a message that will resonate with everyone there in a dynamic, interactive way. But Stan Phelps did just that. We received rave reviews from our customers—many customers were asking Stan about how to get his Goldfish book and coming to him for advice on some of their business initiatives and challenges. Now, we're just looking for other events so we can have Stan back!

Gibraltar Industries

In situ

C.W., National Marketing Manager, Gibraltar Industries
Verificado @gibraltar1.com

Stan Phelps was a great addition to our line up of speaker at our 2019 National Dealer Meeting. He was very engaging and went out of his way to be a part of our festivities. He inspired and energize the crowd and made a huge impact on our dealers. Stan - I have had several dealers share with me how you inspired them to be different in their local markets. I also had several dealers share with me their Lagniappe ideas they have implemented. Thank you for challenging us to think differently and help them make a memorable difference with their customers. Thank you!

Solarwinds MSP

In situ

K.S., Director Demand Generation, Solarwinds MSP
Verificado @solarwinds.com

I booked Stan to give a keynote to my global demand generation team about the value of building a quality customer experience. Stan was phenomenal. His keynote was one of the highlights our entire 3 day summit. Stan is both knowledgeable and engaging. He tailored the content of his presentation to the challenges of our organization and our team walked away energized and excited to apply the techniques he covered. I'd book him again in a heartbeat.

inMotionNow

In situ

A.W., Chief Business Officer, inMotionNow
Verificado @inmotionnow.com

Stan gave a very engaging keynote address to our customers and it was the perfect way to kick-off our inMomentum conference. Stan uses his experience to communicate the impact of embracing what makes us, our brands and organizations unique and how we can leverage that uniqueness to stand out in a loud and cluttered world. He creates such a positive energy within his audience and takes the time to chat with them and make their experience memorable. I wouldn't hesitate to hire Stan at a future inMotionNow event.

Liberty Tax

In situ

C.B., Area Developer, Liberty Tax
Verificado @gmail.com

Thank you again Stan for your enthusiasm, expertise, and professionalism. Your efforts were greatly appreciated by the franchisees and the team.

MiPPA

In situ

P.K., Executive Director, MiPPA
Verificado @mippa.org

It was great getting to know you and working with you on our Leadership Conference. The group feedback was overwhelmingly positive. I appreciate your contribution to the advancement of our mission to make the industry more professional and effective. Your message fit perfectly with Dave's team's message on customer satisfaction and loyalty.

ANA Member Organization

In situ

N.B., Manager - Digital Marketing, ANA Member Organization
Verificado @gmail.com

Everyone at our training today was very impressed with your dynamic, engaging presentation and ability to generate interest and thought-provoking activities around our business.

AMA OKC

In situ

E.W., VP of Programming, AMA OKC
Verificado @ghost.agency

Stan Phelps is a a whip-smart, trivia-spouting, game-playing knowledge machine who gets to the core sensibility and psychology of what it means to be different, weird, and flat-out better. Book Stan if you want your organization to learn, laugh and leave with a better sense of who they are and how they can be better communicators, marketers and people. He was no doubt the best speaker our organization has had in years.

AMA Wichita

In situ

E.J., Past President, AMA Wichita
Verificado @gardnerdesign.com

AMA Wichita always looks forward to Stan's presentations and workshops, which are as informative as they are entertaining. His keen insights and rock-solid Pink Goldfish framework empowered us to take a new look at competitive positioning and market differentiation, encouraging us to celebrate and capitalize on our individual and organizational differences. I highly recommend Stan for your next event!

AMA Lincoln

In situ

N.S., VP of Programming, AMA Lincoln
Verificado @firespring.com

Stan was an absolute pleasure to work with and listen to during the Lincoln AMA monthly luncheon. His topic was captivating and kept the audience engaged and wanting more, plus the responses from the audience following the event were very positive. I would give the highest of recommendations for Stan to speak at any event and am looking forward to the next one I am able to attend and/or attend.

AMA Charleston

In situ

K.J., Director of Programming, AMA Charleston
Verificado @gmail.com

Stan Phelps presented to the Charleston chapter of the American Marketing Association on the topic, "Little Things Make the Biggest Difference in Customer Experience." Stan's engaging presentation style helped us all to see how we can "give little unexpected extras" so that our customers have an exceptional experience. Not only was Stan a pleasure to work with in planning the event, but the attendees also thoroughly enjoyed learning from him.

Archdiocese of Dubuque

In situ

A.C., Associate Director of Education, Archdiocese of Dubuque
Verificado @dbqarch.org

Stan Phelps addressed the principals of the Catholic schools in the Archdiocese of Dubuque Iowa. His message resonated with them as he provided the information regarding the "extras" in customer service. Everything in the presentation had applicability to their roles. I have heard from many of the attendees giving the day very positive reviews. Especially appreciated was the interactive methods Stan used to make the message "real".

Children International

In situ

K.G., Senior Marketing Manager, Children International
Verificado @children.org

Stan was captivating speaker and knew how to connect with his audience in our session. Stan delivered an amazing all-day session for us on building differentiation through customer experience design. He made the content relevant to our organization so that we could put the framework easily into practice. He is a great storyteller and can balance how his content can become action to drive business outcomes.

Bovenizer & Baker Orthodontists

In situ

A.C., Marketing Coordinator, Bovenizer & Baker Orthodontists
Verificado @bovbakerortho.com

Stan was absolutely amazing! He had everyone so engaged throughout his presentation and used real-life stories to keep it interesting. We were presenting to dental offices, so he even tailored his presentation to focus on the patient experience specifically in healthcare. I would recommend him to everyone!

Marist College

In situ

L.S., Dean - School of Management, Marist College
Verificado @marist.edu

Mr. Phelps was the keynote speaker at the Marist School of Management Graduate Student and Alumni Leadership Weekend at West Point. He was a big hit with current students and alumni alike. His talk about leadership lessons from the Goldfish Series of books was spot on with the audience.

Confirmit

In situ

B.M., VP of Marketing, Confirmit
Verificado @confirmit.com

Stan Phelps recently spoke at an event for customer experience professionals on behalf of our company, a vendor in the space. Stan is charismatic and engaging and this comes to life on stage through storytelling, real-life examples and humor. He's easy to approach which leads to increased audience participation and willingness to share experiences and ask questions. As the author of the "Goldfish" series of books, he is an expert on a variety of topics and translates the written concepts well to a live audience. We look forward to having him back, our audience loved him!

CAFP

In situ

M.J., Programming Chair, CAFP
Verificado @gmail.com

Stan was an absolute pleasure to work with when constructing a program for the Commonwealth Association for Financial Professionals. Stan was very attentive to the type of audience that was in attendance and tailored the program to meet our needs. Stan also went the extra mile in providing handouts and takeaways to provide as much value for the audience as possible and all while staying within our budget. The end result was an attention keeping and energetic program that made our event memorable. Highly recommended as a keynote for your next speaking event.

CRM Magazine | Information Today, Inc.

In situ

B.F., VP/Publisher, CRM Magazine | Information Today, Inc.
Verificado @destinationcrm.com

Stan spoke at our conference and was incredibly engaging and high energy. Our conference attendees were really in tune with Stan's message since they are customer service and experience professionals. He was one of the highest-rated speakers at our conference and I would love to have him speak again. He also practices his own message and has a knack for having everyone think he's speaking directly to them. Really personable and sincere. As a keynote speaker, he'd be a great choice for kicking off the conference day.

HOBY NC WEST Youth Leadership Conference

In situ

M.I., Programs Chair, HOBY NC WEST Youth Leadership Conference
Verificado @gmail.com

This past June, Stan donated his time to come and give his Pink Goldfish presentation at our HOBY NC West youth leadership conference in Winston-Salem, NC. He truly helped to inspire North Carolina's next generation of young leaders and gave them excellent advice, perspective, and guidance for moving forward with their lives and their leadership. We loved Stan's voice, energy, and message and highly recommend him to anyone looking to be inspired!

NSA Carolinas

In situ

M.E.M., VP of Programming, NSA Carolinas
Verificado @starresources.net

Stan Phelps was the closing keynote speaker at our NSA Carolinas Quarterly Retreat “Enterprise." Stan’s Golden Goldfish positively impacted every member in attendance. Why? Because Stan Phelps cared that every person left with value and actionable items to make their business better. He was the perfect person to close our 2-day event.

Opkalla

In situ

A.B., Managing Partner, Opkalla
Verificado @opkalla.com

Stan delivered an exceptional keynote at the Opkalla Tech Summit with his Purple Goldfish keynote, leaving a lasting impression on everyone in attendance. His insights on creating remarkable customer experiences were a powerful reminder of the importance of standing out for both our internal and external customers. The practical examples he shared were not only inspiring but also actionable, providing our team with fresh ideas to enhance our commitment to customer-centric excellence.

Career Pro

In situ

J.O.C., President, Career Pro
Verificado @careerproinc.com

Engaging, appropriate and fun - Stan Phelps delivered his Golden Goldfish presentation to us. He commanded the room though tailoring his talk to our group. In the presentation there was plenty of participant participation and it was as if he knew people in the room before the meeting took place. The meeting ended by Stan pulling together three themes and stories that exactly targeted what each person in the room needed to hear. His knowledge and repertoire is wide but his delivery is all inclusive and powerful.

AZ Growth Advisors

In situ

R.J., Managing Partner, AZ Growth Advisors
Verificado @azgrowthadvisors.com

Stan has been a phenomenal supporter of our AZ Growth Advisors Community! We work with over 100 company executive leadership teams in the Phoenix area. He has shared his knowledge, wisdom & insights in person at our semi-annual all-member meeting and virtually as part of our member webinar series. We have always found Stan’s sessions to be informative and more importantly actionable and practical!

Sherwin-Williams

In situ

V.T., Marketing Manager, Sherwin-Williams
Verificado @sherwin.com

I collaborated with Stan to customize video content from Diamond Goldfish for our National Sales Meeting. We worked together to tie key learnings from the book to a Sales Rep's world to make the messaging more familiar and impactful. Stan was so easy to work with and jumped right in. He was eager to know more so we even set time up for him to talk to a few of our Sales Reps to hear their challenges.

UNC Chapel Hill

In situ

B.B., Professor, UNC Chapel Hill
Verificado @kenan-flagler.unc.edu

Stan was a highlight among the speakers I invited this year. Keeping a group of knowledgeable students engaged can be challenging—not for Stan! With his range of stories and examples, everyone left the session with a new perspective on branding and strategic differentiation (and pink!).

Gorilla Glue

In situ

A.F., Sr. Marketing Director, Gorilla Glue
Verificado @gorillaglue.com

We welcomed back Stan for the Wellness and Productivity Workshop after taking the Presentation Skills Workshop a year ago. Stan utilizes an engaging speaking style with hands-on activities to reinforce workshop learning. His material again was relevant to our entire organization, regardless of level, making both workshops impactful for our annual brand-building organization training.

AMA OKC

In situ

N.S.Z., VP of Programming, AMA OKC
Verificado @nuevo-studio.com

If you want energy and knowledge, hire Stan! After going to countless conferences and seminars Stan is one of the few speakers that I have seen that entertains, energizes, but still provides tangible takeaways. He was one of our best-rated events for our AMA Chapter and we can't wait to bring him back!

Church's Chicken

In situ

G.M., Sr. Director, Brand Strategy & Content, Church's Chicken
Verificado @churchs.com

Stan presented his 'Effective Communications and Presentation Skills' workshop to me and approximately 25 of my colleagues. His engaging presentation style and interactive break-out sessions left everyone asking for more. Several colleagues asked me if he could come back again and conduct the workshop in front of their team members who were unavailable for the session.

AMA Triangle

In situ

S.F., VP of Transitions, AMA Triangle
Verificado @kelaca.com

Stan's talk to our AMA Triangle Transitions Mastermind group was an absolute game-changer for anyone navigating the job search process. His Ultimate Job Search Tool Checklist offers a structured, actionable framework that emphasizes building a powerful online presence, crafting compelling resumes, and maintaining positivity and confidence throughout the journey. By blending practical strategies with the importance of self-presentation and preparation, Stan equipped us with invaluable insights to make our job searches not only more effective but also more intentional and rewarding.

Window World

In situ

D.M., Director of Franchise Advancement, Window World
Verificado @windowworld.com

Stan Phelps is a dynamic presenter that engages his audience with proven information that generates excitement to elevate their daily performance. I am always confident Stan will deliver a memorable experience for those in attendance at our events.

Green Level

In situ

E.C., Career Development Coordinator, Green Level

Stan is an amazing speaker and workshop presenter. During his Effective Communication and Presentation Skills Workshop at Green Level High School, he had an auditorium full of teens engaged in every part of his presentation. He has spoken numerous times at my school and has never duplicated any presentation. His energy and passion is contagious and the students love it when he comes to speak. Highly recommend!

Quest Diagnostics

In situ

D.B., Marketing Director, Quest Diagnostics
Verificado @questdiagnostics.com

Stan joined our team of marketers for a development opportunity on effective communication and presentation skills. He was engaging, insightful, and clearly an expert on the topics we explored together. The feedback from our participants was overwhelmingly positive and the practical tips he shared with us have become part of our standard practices. We hope to work with Stan again in the future!

Hitachi Energy Bland

In situ

C.P., Factory Manager, Hitachi Energy Bland
Verificado @hitachienergy.com

It was a pleasure having Stan help us during our strategy session as we tackle the issue of a rapidly growing workforce with multiple generations. The understanding and tactics we used coming out of this session has allowed us to significantly cut attrition and achieve our targeted number of employees. We have a long way to go in our journey to be “Employer of Choice”, but we are now off and running. Thanks again, Stan!

Association of National Advertisers

In situ

J.G., Program Manager, Association of National Advertisers
Verificado @ana.net

Having worked with Stan, I’ve seen firsthand how he uncovers the power of customer experience as a key differentiator in today’s market. He’s truly one of the most engaging and knowledgeable speakers I know.

Hitachi Energy

In situ

B.M., Director, Project / Program Management Office, Hitachi Energy
Verificado @hitachienergy.com

When we decided to host our first annual PMO North America Conference, we chose to work with Stan, and it turned out to be an excellent decision. Stan's program is exceptionally structured, meticulously covering all aspects necessary to enhance our project management team's skills and efficiency. His approach was comprehensive, addressing both the theoretical and practical elements, which was exactly what we needed. During the conference, Stan delivered his presentation with remarkable clarity and enthusiasm. His ability to engage the audience and convey complex concepts in an understandable manner was truly impressive. Our team found his insights incredibly valuable, and his interactive style kept everyone attentive and involved throughout the session. Overall, Stan's contribution to our conference was invaluable. He not only met but exceeded our expectations, leaving a lasting impact on our team. We highly recommend Stan for any organization looking to elevate their team engagement and capabilities.

Hitachi Energy

In situ

S.D., Head of North America HUB Engineering & PMO- Transformers & Components, Hitachi Energy
Verificado @hitachienergy.com

Stan did an excellent job in our Engineering Strategy meeting for speaking on the topic of “Effective Communication and Presentation Skills Workshop.” We learnt about STOP acronym which is a good speaking technique Single thought to one person. As simple thing as learning to look at different people in the audience while you change from one topic to another is an excellent way to pace the presentation and have a connection with the audience. Stan has amazing speaking skills and listening to him is itself a learning experience. We will continue to use Stan in other areas of training and looking forward to the next events.

AMA Hampton Roads

In situ

H.K., VP of Programming, AMA Hampton Roads
Verificado @communicateonpoint.com

The Pink Goldfish luncheon/workshop was very engaging and interactive. We received a lot of positive feedback and kudos on the program from our AMA members.

AMA Connecticut

In situ

J.A., VP of Programming, AMA Connecticut

Stan Phelps delivered another incredible workshop for the Connecticut chapter of the American Marketing Association, following the enthusiastic response to his Pink Goldfish session the year prior. His Purple Goldfish framework once again captivated our members, providing invaluable insights on how small, thoughtful gestures can create remarkable customer experiences that drive loyalty, referrals, and repeat business. Stan’s engaging presentation style, coupled with practical, real-world examples, left attendees inspired and ready to implement fresh ideas to differentiate their brands. 10/10 stars!

Team Marksmen

In situ

F.L., Senior Conference Producer, Team Marksmen
Verificado @teammarksmen.com

Your keynote address at CX Transformation Conclave Mumbai was truly impactful. Your concepts around customer centricity and service resonated deeply with our audience of CX professionals. Your practical, yet laidback approach to differentiation through signature added value, backed by real-world examples, provided actionable insights for our attendees. What stood out was your focus on going beyond merely meeting customer expectations to creating memorable experiences that drive positive word of mouth. Your exhortation to go above and beyond and deliver that little something extra was particularly relevant for our Indian market, where brands that go the extra mile are deeply valued. Our heartfelt thanks to you for sharing your expertise with our audience and contributing to the success of our conclave.

FENG

In situ

T.B., Chairman, FENG
Verificado @mindspring.com

I have known Stan for a number of years and have heard him speak numerous times. Every presentation is inspiring and new. His emphasis changes with the color of the goldfish topic. That’s why I have asked him to return and speak multiple times to executive organizations that I chair. Not only will you not be disappointed by Stan, you will be delighted that you asked him to speak to your organization.

The J.M. Smucker Co

In situ

J.M., Senior Manager, Sales & Marketing Enablement, The J.M. Smucker Co
Verificado @jmsmucker.com

Stan’s presentation of the Effective Communication and Presentation Skills workshop was extremely engaging. Participants left the session feeling ready to put into practice the tools provided for internal and customer engagements.

AMA Detroit

In situ

A.M., VP of Programming, AMA Detroit
Verificado @regroup.us

We partnered with Stan to deliver a keynote and workshop on creating a great customer experience. This hands on, immersive workshop, allowed for our members to get a glimpse on how to turn customers into raving fans. Stan is engaging as a presenter and great to work with. 100% recommend.

Square 9

In situ

K.B., Marketing, Square 9
Verificado @square-9.com

Stan delivered the Pink Goldfish Workshop virtually as the keynote to the Square 9 Softworks Sales Kickoff 2024 and it was a game-changer for our team. He shared engaging, actionable insights that immediately resonated with our salesforce, inspiring them to embrace differentiation and creativity in their approach. His energy and unique perspective made our Sales Kickoff unforgettable!

FLEX

In situ

H.B., Director, Marketing Operations, FLEX
Verificado @flex.com

Stan Phelps did an outstanding job leading the "Excelling Under Pressure – Leading Effective Teams" virtual training for our Flex Marketing & Communications team. His insights on managing stress, fostering collaboration, and driving team performance were both practical and engaging. We walked away with valuable strategies that will make a lasting impact on our teamwork and leadership. Thank you, Stan!

Home Depot

In situ

A.B., Manager, Personalization, Home Depot
Verificado @homedepot.com

Stan’s presentation skills course for our emerging leaders group was a huge hit! Despite the virtual setting, he kept everyone engaged and tailored the content to our needs, focusing on presenting effectively to leaders and cross-functional teams during virtual and in-person presentations. His tips are still being discussed, and we’ve seen noticeable improvements across the board.

IMI

In situ

J.T., VP of Client Relations, IMI
Verificado @imiae.com

One of the biggest challenges in growing an organization today isn’t about providing good customer service, it's about delivering outstanding customer experiences. As Maya Angelou said, people never forget about the way you made them feel. Stan helped show our organization the positive benefits of providing “A little extra” and how far that goes in not only keeping customers, but getting them to “tell a friend.”

Volvo Cars

In situ

N.V., Content Engine Planner, Volvo Cars
Verificado @volvocars.com

Volvo Car USA had the pleasure of hosting Stan as he led the “Excelling Under Pressure - Leading Effective Teams” workshop for our local marketing team. Stan brought positive energy to our session which encouraged story sharing and contribution amongst the team. We look forward to Stan hosting another leadership event in the future!

Dealer Tire

In situ

N.P., Senior Manager, Marketing & Communications, Dealer Tire
Verificado @dealertire.com

Our company included leaders in various departments throughout the company to participate in the “Leading Across Generations” virtual workshop led by Stan Phelps. The feedback about both the workshop content and Stan as instructor was overwhelmingly positive! In fact, we had a couple of leaders who said this was the best virtual training they have ever participated in! Stan is a great speaker and managed to keep the entire group of leaders engaged for the full three hours. Everyone walked away with tangible resources and tips on how to navigate working with different generations. I would strongly recommend the “Leading Across Generations” workshop with Stan for all leaders/managers!

Discover

In situ

K.C., Senior Brand & Advertising Specialist, Discover
Verificado @discover.com

The session was incredibly informative, and Stan did an excellent job of making concepts easily understandable through real-world examples and interactive discussions. Overall, the workshop was a valuable investment of our time, offering practical tools and strategies to improve our performance under pressure and lead our teams more effectively. I would highly recommend similar sessions in the future to continue building our skills.

Lenovo

In situ

H.K., Director of Strategic Marketing, Lenovo
Verificado @lenovo.com

Stan Phelps delivered an engaging and insightful virtual workshop on Effective Communication and Presentation Skills for Lenovo's global marketing team. He did an amazing job tailoring his advice to a diverse audience across multiple cultures and geographies, making the session relatable and impactful for everyone. His energetic style, relatable examples, and practical tips made it easy for everyone to pick up new ways to communicate and present with confidence. It was a great session that left the team feeling inspired and ready to level up their skills!

Meazure Learning

In situ

S.H., Director of Customer Engagement & Customer Success, Meazure Learning
Verificado @meazurelearning.com

Stan was a pleasure to work with. He was accommodating, took the time to understand our business, and came well-prepared for our session. We received excellent feedback from the participants and truly appreciated his efforts.

HSS (Hospital for Special Surgery)

In situ

J.H., VP, Chief Marketing Officer, HSS (Hospital for Special Surgery)
Verificado @hss.edu

Stan engaged the group so effectively and brought palpable energy to the training session. Our team walked away with easy-to-adopt tools to improve communication. His insight challenged us to think differently about how we respond to everyday personal and professional situations.

Sunstates Security

In situ

M.R., Marketing Manager, Sunstates Security
Verificado @sunstatessecurity.com

For the second year, we were thrilled to welcome Stan Phelps to our Leadership Conference. His session on behavioral styles, based on individual assessments, provided invaluable insights for our leaders, helping teams learn how to effectively collaborate with diverse personalities. Stan's enthusiasm and fresh perspective were a highlight of our four-day conference. We highly recommend him for your leadership development needs.

DVELS (DaVinci Executive Leadership Summit)

In situ

S.S., Event Manager, DVELS (DaVinci Executive Leadership Summit)
Verificado @dvels.org

Stan was a pleasure to work with and a professional at his work. He is a great presenter and our local audience enjoyed his presentation on the Blue Goldfish very much. It was a pleasure having him in Singapore.

Syufy Enterprises

In situ

P.L., EVP of Operations, Syufy Enterprises
Verificado @150pelican.com

Stan did an amazing job leading our annual year-end Managers conference and workshop. He took the time to understand our business and tailored his presentation to our business and culture. He kept our managers engaged and motivated throughout the day. His workshop helped us embrace our uniqueness while delivering a signature customer experience to stand out in business. His keynote address for all employees focused on how to increase happiness to drive business growth, productivity, and prosperity.

AMA New York Capital Region

Virtual

W.T., VP of Programming, AMA New York Capital Region
Verificado @gmail.com

Stan is a marvel! Not only is he super smart and up to date with current trends, he's also an engaging and energetic speaker whose enthusiasm is infectious. Stan spoke for us at the American Marketing Association New York Capital Region and we will always welcome him back anytime because he is such a professional and talented speaker.

Nuimage Dental Study Club

In situ

K.W., Director of Marketing & Education, Nuimage Dental Study Club
Verificado @ncimplant.com

Stan was everything we asked for and more. He delivered a laughter-filled keynote address with a powerful message about successfully marketing your business. He's an authority on branding and he leads by example with his own branding which is clever and memorable.

AMA Cincinnati

In situ

A.N., Co-Conference Chair, AMA Cincinnati
Verificado @amacincinnati.org

Stan is an engaging speaker and his examples really back up the concepts in his goldfish series!

Vistage Tampa Bay

Virtual

R.V.Z., Chair, Vistage Tampa Bay
Verificado @live.com

Stan Phelps participated in a virtual meeting with my VISTAGE CEO group. We've had our meetings the last few months on Zoom and have had some speakers that just weren't able to connect with the group. Stan did a great job of communicating concepts, ideas and tools to help my members be more effective CEOs. I highly recommend him to speak to your group.

American Marketing Association

Virtual

M.F., Conference Co-Chair - Leadership Summit, American Marketing Association
Verificado @gmail.com

Stan spoke for us at the American Marketing Association Summit on May 1, 2020. We were so excited to have the opportunity to have Stan address the audience of leading marketers from across the country. Stan's enthusiasm, content, and presentation were by far the best we've ever seen. Over the years, we have had a number of high-profile presenters but no-one comes close to the engaging and thought-provoking presentation that Stan hand-crafted for the AMA. We were so pleased as an international organization, that we will continue to use him (if available) moving forward. As a co-chair for the event, I can confirm that we received emails for weeks after Stan's presentation thanking us for bringing him in. If you want to elevate your event, Stan Phelps is your guy.

CXPA Local Networking Group

Virtual

M.M., Programming Chair, CXPA Local Networking Group
Verificado @stratifyd.com

"I co-lead a large professional association regional chapter and invited Stan in twice to talk to our group. Both times his talk not only held our attention, but he captivated us and the team's engagement with him was off the charts. Stan knows how to communicate with busy professionals in ways that cut through the noise, get his points understood to ultimately drive action and results. He doesn't just explain when he speaks, but rather he inspires. Not only do we learn from Stan as audience members in his talks, we leave the session feeling motivated and excited to put his ideas to use in our own companies and with our own customers."

AMA Memphis

In situ

K.G., Board Member - PR Chair, AMA Memphis
Verificado @obsidianpr.com

I thoroughly enjoyed the presentation by Stan Phelps on Using Technology, Data and Analytics to Drive Both Profits and Prophets at our monthly AMA Memphis luncheon. I could absolutely relate to the information as a public relations professional and have since used some of the insight shared in planning for our firms' clients. I would certainly recommend this presentation to others.

Liberty Tax

In situ

J.R., Area Developer and Franchisee, Liberty Tax
Verificado @libtax.com

"Stan is a difference maker! Who will entertain, teach, motivate and inspire you. Plus give you the tools to make a immediate impact in your business. If your serious about improving your companies bottom line then having Stan Phelps at your next event is a MUST!"

AMA Omaha

Virtual

J.M.K., President, AMA Omaha
Verificado @jetlinx.com

Stan is an incredible speaker, someone who can connect with audiences both live and virtually... which is a rare and quite important skill in today's climate. His presentation on elevating your personal presentation skills connected with our audience in a virtual setting, and his focus on audience engagement and interactivity made the experience personal and fun.

LOC Federal Credit Union

In situ

M.B., VP Member Experience, LOC Federal Credit Union
Verificado @locfederal.com

Stan was a pleasure to work with. He was very accommodating to our needs and delivered an outstanding and engaging session for our small team. Communication from initial discussion, to proposal and event planning and execution was excellent. He's a wonderful and thought-provoking storyteller. Would highly recommend.

AMA Tampa Bay Executive Marketing Council

Virtual

G.M., Programming Chair, AMA Tampa Bay Executive Marketing Council
Verificado @yahoo.com

Stan joined us virtually and delivered a phenomenal presentation to the Tampa Bay Executive Marketing Council. He focused on insights gleaned by research, and actionable takeaways for the attendees, related to managing generations based on his "Gray Goldfish" book. He is a truly gifted speaker who provides a perfect blend of academic rigor with anecdotes and examples that resonate with a broad audience. The feedback from the EMC members was overwhelmingly positive and the discussion continued long after Stan ended his call.

Fidelum Partners

Virtual

C.M., Founder and Chairman, Fidelum Partners
Verificado @fidelum.com

Stan Phelps is a master at telling stories that enlighten and inspire organizations to deliver outstanding customer experiences. He recently spoke virtually with our Fidelum Partners Roundtable of chief marketing and experience executives about how leading companies integrate employee engagement into their customer experience strategies. It was a truly outstanding discussion that illuminated the subject.

MiPPA

Virtual

S.P., Executive Director, MiPPA
Verificado @mippa.org

Stan Phelps always delivers practical content in an engaging manner. Our members participated in his Diamond Goldfish program - "Excel Under Pressure" learned actionable strategies to do their jobs better and turn challenges into powerful positive change. For inspiring and timely content that your audiences will love, Stan Phelps is your man.

Rutgers Business School

In situ

J.S., Global Program Director, Rutgers Business School
Verificado @business.rutgers.edu

"Stan has the amazing ability to make complex ideas easy to comprehend, digest and apply. His presentation style is compelling, his frameworks are practical and his applied knowledge exercises reinforced key concepts and solidified the learnings. In addition, he is an absolute pleasure to work with - a true professional!"

Hampton Roads AMA

In situ

J.D., President, Hampton Roads AMA
Verificado @vt.edu

THANK YOU! You were the most interactive and crowd engaging speaker that I have seen come to speak to our chapter; everyone loved your presentation!

Diocese of Trenton

Virtual

D.O.C., Associate Director for Curriculum & Instruction, Diocese of Trenton
Verificado @dioceseoftrenton.org

Stan is a master communicator who blends humor with great insights. While his presentation was virtual because of the Covid-19 pandemic, he managed to reach out and grab the interest of the principals of our diocesan Catholic schools. The phrase "Gone fishing" has taken on new meaning as we move to convey what our schools have to offer to an ever-changing world.

The DAK Group

Virtual

A.S., President, The DAK Group
Verificado @dakgroup.com

Stan was an extraordinarily impactful speaker to our team. He provided us with practical actionable advice that has positively impacted our team's presentation and business development skills. This has been particularly meaningful as we have adjusted to the new virtual world.

Vistage

In situ

C.Q., Vistage Chair, Vistage
Verificado @vistagechair.com

Stan presented to my CEO Peer Group and quickly captured their interest with his highly relevant practical examples. His engaging storytelling is a very impactful approach that was a large factor in creating a compelling workshop. Stan offered a practitioners perspective of creating and delivering best in class customer experiences. My group of seasoned professionals was impressed with his knowledge & delivery.

AMA New Mexico

Virtual

R.M., VP of Programming, AMA New Mexico
Verificado @mrcog-nm.gov

Stan Phelps delivered an outstanding virtual presentation to members of the New Mexico Chapter of the American Marketing Association. His message on amplifying weirdness and embracing weakness to stand out in business was not only inspiring but also provided a framework that marketers and business owners could quickly and easily apply. Stan's presentation style is interactive and engaging - perfect for virtual events. He is extremely personable and a pleasure to work with.

Marist College

Virtual

A., Executive Director of Alumni Relations, Marist College
Verificado @marist.edu

As a Marist alumnus, Stan didn't hesitate when asked to present to our graduates at the on start of the COVID-19 pandemic to share his expertise on presentation skills. By far, his own presentation has been one of the most professional, personable, engaging, and informative that we have offered to our alumni thus far. We are proud of what Stan has accomplished and are extremely grateful to have his collaboration and support.

AMA Hawaii

In situ

J.E., VP of Programming, AMA Hawaii
Verificado @gmail.com

Stan Phelps is an attention-grabbing speaker. He engages the audience with relatable ideas and experiences which creates personal relevancy. Mahalo from AMA Hawaii for coming out here and sharing The Pink Goldfish with us.

AMA Milwaukee

In situ

P.M., President, AMA Milwaukee
Verificado @gmail.com

Stan spoke to our AMA Chapter and killed it. For starters, he and his team did an outstanding job of coordinating all the details and made the entire presentation easy on our end. Two, the material he delivered -- thinking outside of the box to get big results was very compelling and relevant to our members. And finally, Stan is just good people. Great to talk to, friendly and engaging. His presentation received high marks from our members and I would have him back again without hesitation.

AMA Chicago

Virtual

L.B., Director of Volunteer Management, AMA Chicago
Verificado @cmredge.com

Stan was a great addition to our volunteer event - Personal Branding in these Crazy Times! His interactive approach kept our event participants engaged, even in this virtual environment. Thank you, Stan, for helping to make our event a success!

Rutgers Business School Executive Education

Virtual

M.O.C., Program Manager, Rutgers Business School Executive Education
Verificado @business.rutgers.edu

Stan was highly recommended by colleagues and he exceeded all expectations! He was great for me to work with and extremely popular with the audience of our Virtual Lunch and Learn webinar series. His presentation was informative and interactive, which kept the audience engaged throughout.

AMA Triangle

Virtual

H.L., Programming Team, AMA Triangle
Verificado @gmail.com

Stan Phelps is a "Go-To" speaker for our group. Our members request to hear from him and look forward to seeing him on the calendar. Stan never disappoints. His presentation is motivational, informative, and inspirational, and many of our members submit thoughtful questions and follow-up requests. Stan for me should be a "Regular" speaker on our annual calendar, as I know he presents material they want, need, and enjoy.

AMA Sacramento Valley

Virtual

C.M., President, AMA Sacramento Valley
Verificado @c2research.com

The Sacramento Valley Chapter of the American Marketing Association greatly valued Stan's content and charisma. In an era of Zoom fatigue, Stan offers a uniquely engaging experience. His presentation was dynamic, unique, and informative and he kept attendees engaged and smiling from start to finish.

AMA Orlando

Virtual

R.B., VP Programs, AMA Orlando
Verificado @amaorlando.org

Stan presented his Pink Goldfish program to our membership during a recent webinar. I can honestly say it was one of the best sessions we've hosted. Stan was very dynamic and the content was engaging and informative.

AMA Kansas City

Virtual

M.F., Vice President, AMA Kansas City
Verificado @daystarwest.com

Outstanding! Stan Phelp's presentation to our group was by far the best virtual program we had this year. We knew from past in-person engagements that Stan would deliver an entertaining educational program, but we were truly impressed by this Zoom presentation from his home studio. We got great reviews from all attendees and are looking forward to booking one of his new programs next year.

ATD - Research Triangle Area Chapter

Virtual

A.C., VP of Programming, ATD - Research Triangle Area Chapter
Verificado @wondermentlearningsolutions.com

Stan came to our group a highly recommended speaker and did not disappoint. His communication and preparation was professional and custom to our group, his presentation was technically impressive, and our members left with immediate actions to implement in their own practices.

Vistage

In situ

W.D., Group Chair, Vistage
Verificado @execonsultgroup.com

Stan's presentation to my Vistage group was incredibly impactful and well received by everyone. He is a master communicator who connects with the audience, speaks with authority, and inspires you to think differently as a business leader. Working with Stan was a pleasure as he is very accommodating and delivers a great presentation.

Jacksonville AMA

In situ

K.H., VP of Programming, Jacksonville AMA
Verificado @rockmyimage.com

Stan was a fabulous entertaining speaker. His mixture of statistics, humor and original concepts made for a great presentation.

AMA Central Virginia

In situ

F.M., VP Communications, AMA Central Virginia
Verificado @ivygroup.com

Stan Phelps spoke to the AMA Central Virginia Chapter during his Purple Goldfish tour. He is a consummate speaking professional; easy to work with and delivers impactful takeaways.

Appalachian State University

In situ

T.K., VP of Professional Development - Pi Sigma Epsilon, Appalachian State University
Verificado @appstate.edu

I had the privilege of attending Alpha Kappa Psi's National Conference in Orlando, an event in which you were a keynote speaker. You may not remember me, but I got the chance to speak with you after and I can honestly say your speech was one of the sole reasons I changed my major from Management to Marketing. I thought you were genius with your creative marketing techniques.

AMA Birmingham

Virtual

A.L., President, AMA Birmingham
Verificado @amabirmingham.org

Stan was our keynote speaker last month for our Virtual Signature Series, which brings together marketers, business owners, marketing and communication professionals. Everyone, I mean EVERYONE thoroughly enjoyed how interactive, informative, and engaging his presentation was. He presented us with the Pink Goldfish program, and, even as marketers ourselves, we got great tangible insights from it. I would 100% recommend Stan for any virtual or in-person presentations. His content and presentation style is one of a kind! Don't wait and book him now!

Liberty Tax

In situ

T.D., Franchise Owner and Area Developer, Liberty Tax
Verificado @gmail.com

Stan engaged our group of small business owners with point on content to build their businesses weaved into wonderful stories that amply bring the point to life. Stan's genuine interest in helping others improve as well as his command of the subject is palpable. We look forward to many more years of working with and learning from Stan.

PRSA Houston

In situ

E.H., Programs Chair - PR Day, PRSA Houston
Verificado @galvanizedstrategies.com

To say you made a splash would be a massive understatement! Really illuminating keynote and I'm delighted our members got to share in your wisdom.

Rutgers Business School Executive Education

Virtual

V.A., Program Manager, Rutgers Business School Executive Education
Verificado @business.rutgers.edu

Stan did a phenomenal job of delivering design thinking framework ideology in our Driving Innovative Business Solutions program. Stan facilitated the module content in a manner that enabled the participants to connect the material with their business and personal situations to design effective solutions quickly.

AMA Jacksonville

In situ

A.A., Member, AMA Jacksonville
Verificado @gmail.com

I'm proud to be part of a chapter of the American Marketing Association that does a fantastic job at development programs, which is where I met Stan Phelps. I'm extremely lucky to have been able to glean from his wisdom. Not only did he deliver an impactful message, but it was one of the best I've heard. I felt challenged to dig deeper in order to create the best experience for our customers, and I couldn't wait to put the practical advice he gave us into good use.

SMPS VA

Virtual

T.H., Education Director, SMPS VA
Verificado @vhb.com

Stan is one of SMPS Virginia's favorite repeat speakers, he always delivers a powerful message with enthusiasm and humor. Although our event this year was virtual, Stan's storytelling was masterful and entertaining. Our attendees were captivated while learning new tools on differentiating their firms from the competition. A true testament to Stan, our program was originally scheduled for an hour but the program lasted nearly an hour and 30 minutes due to attendees request. We will have Stan back again soon.

AMA Triangle

In situ

H.H., Director of the Transitions Link + Think, AMA Triangle
Verificado @gmail.com

Stan came to speak at a meeting for a group that I volunteer for that helps people in career transition. He was very communicative all the way up to the presentation and the information he provided was very helpful to the audience. I noticed that there was quite a bit of follow up conversation afterward and I also received glowing feedback from attendees during the weeks following the presentation.

AMA Madison

In situ

J.G., President, AMA Madison
Verificado @thysse.com

We were very fortunate to book Stan for the closing keynote presentation of our Annual Conference in 2018. Customer experience is crucial to winning in the marketplace today. Stan helped our audience of marketers realize actionable ways to improve customer experience by doing little things that drive value or reduce customer effort. He illustrated several relevant examples which made for a dynamic presentation!

AMA San Francisco

In situ

A.F., President, AMA San Francisco
Verificado @amasf.org

When we heard that Stan would be in town for a conference, we jumped at the chance to book him for a speaking engagement with our chapter of marketers. He was a joy to work with and gave a fun, quirky and interactive presentation that literally got the audience up on its feet. Our event with Stan sold out weeks in advance…so next time we'll need to book a bigger venue!

AMA SW Michigan

In situ

A.K.E., VP of Programs, President-Elect, AMA SW Michigan
Verificado @gmail.com

I wanted to thank you again for coming to our annual conference, sharing some energy and interest stories to inspire us to be a little weird and market how we're different. While it was a bit hectic when our other speaker canceled, the stars couldn't have better aligned - so glad to have had the opportunity to bring you to Michigan!

Green Level High School

Virtual

E.C., Career Development Coordinator, Green Level High School
Verificado @gmail.com

Mr. Phelps delivered an engaging presentation to a group of high schoolers on the Ultimate Job Search Tool. He was personable and relatable with the students, and he provided them with a wealth of information that they can use not only for the job search but for other opportunities as well. Mr. Phelps was flexible and easy to work with. Highly recommend!

AMA New Orleans

In situ

C.C., President, AMA New Orleans
Verificado @armstrongssupply.com

Beyond the enlightening content of his presentation, his engaging speaking skills, and the valuable goldfish nuggets he sends attendees home with, Stan gives and makes you feel the Lagniappe. In our organization, we have speakers from every corner of the marketing world, so we attract attendees from many different industries. While engaging and enlightening the crowd, Stan appeals to and hits a chord, or two, of any business, no matter the industry or scale.

AMA Columbia

Virtual

D.C., President, AMA Columbia
Verificado @gmail.com

Speakers like Stan are a joy to share with your audience. He gave an interactive presentation that engaged every attendee of our virtual event. Stan promotes learning through his insightful takes on differentiation and his unique style. In their feedback, our attendees were enthusiastic and grateful for the experience.

AMA Columbus

Virtual

W.S., VP of Programming, AMA Columbus
Verificado @amacolumbus.org

Stan gave a great Pink Goldfish virtual presentation! We had originally booked Stan to present in person, but after many months of Covid precautions and postponements, we switched to a virtual presentation. He was very engaging and interactive. He kept the audience involved by asking questions and presented new marketing ideas and concepts to our chapter. Stan's energy level was also exuberant and made for a refreshing Zoom presentation that was both entertaining and educational.

AMA Iowa

In situ

M.N., VP of Programs, AMA Iowa
Verificado @amaiowa.com

Stan Phelps graciously came to Iowa and spoke to our local AMA chapter here in Des Moines. He has a knack for taking very strategic marketing tactics and explaining them with equal parts beloved college professor and late night talk-show host. Stan's engaging style is informative and entertaining. He received an incredible 100% satisfaction rating on our post-event attendee survey - what more can I say? I would highly recommend Stan for any speaking engagement!

AMA Kansas City

In situ

H.S., VP Programming, AMA Kansas City
Verificado @rsmconnect.com

We usually don't have events in the summer for our American Marketing Association chapter, due to historically low turnouts. When we learned Stan was on a book tour, we couldn't pass him up. Record turnouts and rave reviews followed, I highly recommend Stan's energetic, thoughtful and innovative speaking. We hope to have him back!

NSA VA

In situ

C.M., President, NSA VA
Verificado @corymosley.com

Bringing Stan Phelps in to speak to our chapter was one of the best decisions we made. At a time when people need fresh ideas and perspective Stan delivered right on time!

AMA Charleston

In situ

A.B., President, AMA Charleston
Verificado @charlestonama.org

Stan was a very dynamic and interesting speaker. Our attendees laughed and learned a lot. During our post-event reviews, our audience had nothing but positive things to say about Stan's presentation.

AMA Boston

In situ

B.C., President, AMA Boston
Verificado @gmail.com

Stan Phelps delivered a ridiculously awesome presentation on customer experience at our AMA Boston meeting on February 20, 2018. Referencing his book, Purple Goldfish, he talked about how the littlest things can make the biggest difference in how customers feel about a company's products and services. Stan was at once enthusiastic, engaging and entertaining in his presentation, never mind informative and insightful. Like the point he kept driving home during his presentation about the importance of brands and businesses giving something extra to their audience, Stan did just that with us. He didn't just meet our expectations, he exceeded them.

AMA Milwaukee

In situ

P.M., President, AMA Milwaukee
Verificado @gmail.com

Stan is an absolute joy to work with. He is smart, engaging, funny and a good person. I was lucky enough to have him speak to our Milwaukee members in August and received nothing but high praise from those attending. Stan delivers. If you book him...you will not be disappointed at all. I know this is my second go-around with him!

AMA Hampton Roads

In situ

J.J., President, AMA Hampton Roads
Verificado @mitchellallen.com

Stan is a storyteller who captivates the audience immediately. He delivers meaningful strategies that are actionable. Stan engages with the audience and has the unique talent to make you feel like you're the only person in the room. We received excellent feedback from the audience and would invite him again for our organization.

AMA Philadelphia

In situ

K.M., President-Elect, AMA Philadelphia
Verificado @amaphiladelphia.com

Stan is an incredible speaker who is also incredibly easy to work with. As the event planner, he made the whole process easy from start to finish, providing all of the details I typically need to chase down upfront and more. As an event attendee, Stan is an incredible speaker with a unique perspective. We have received incredible feedback from our attendees and have personally recommended him to others because of it.

AMA Pittsburgh

In situ

L.N., President, AMA Pittsburgh
Verificado @gmail.com

Hosting Stan Phelps in Pittsburgh for our December luncheon was a highlight of our 2018 programming year. He brings such a wealth of information combined with a level of energy that keeps you engaged the whole time. You will walk away with easy-to-implement tactics no matter what industry or vertical you reside in. I'd highly recommend Stan and he should be on your speaker short list for your organization.

Caerusnet

Virtual

S.Z., Founder, Caerusnet
Verificado @gmail.com

Stan was the headline and closing speaker at ReferralTopia2021, our online, Michigan-centric referral marketing event in April of 2021. He delivered a presentation that spoke intimately to the audience through creative storytelling. Stan engaged the audience by using multiple camera angles over Zoom and through timely use of the chat feature. My clients still discuss how wonderful his presentation was months later.

Career Pro Inc.

In situ

J.O.C., President, Career Pro Inc.
Verificado @careerproinc.com

Stan provides uncommon insight and he has done this for my executive teams, clients and key corporate connectors. His speaking style, content, delivery and powerful examples have helped not only my business but my very discerning corporate clients and connectors. He has carved out a niche in the speaking space with his wealth of content that is extremely well documented and researched for today's metrics focused audiences. Stan also lives the principles he espouses which makes him even more credible to me and to those I would happily have him influence, our key stakeholders.

Liberty Tax

In situ

D.S., Director of Learning and Development, Liberty Tax
Verificado @libtax.com

We were fortune to engage Stan Phelps to speak to our franchise organization. He has a great understanding of business relationships and applies that knowledge and a common-sense approach to solving obstacles. Good management, communication, and leadership skills never go out of style. We walked away from our leadership meetings revitalized and with the tools to enhance and navigate through the ever-changing business environment to produce results.

AMA Alaska

In situ

R.J., President, AMA Alaska
Verificado @finept.com

"Stan Phelps captivated our audience in Alaska with his Purple Goldfish analogy. What I enjoyed best was the framework and tools he provided that was immediately implementable to our marketing efforts. We will be booking Stan Phelps again!"

Paperclip Promotions

In situ

R.V., Co-Founder & Partner, Paperclip Promotions
Verificado @paperclippromotions.com

I was so impressed with Stan that I hired him to lead a workshop with my employees after seeing his keynote at a leadership conference. We left his session feeling pumped up and we were armed with several great ideas. I believe what makes him a great speaker, is his ability to listen. He knows his audience and always shares relevant and actionable content that inspires people to embrace their weird.

Cooperative Insights & NC Electric Cooperatives

In situ

S.S., Manager of Research Services, Cooperative Insights & NC Electric Cooperatives
Verificado @ncemcs.com

During the past year, our member electric cooperatives experienced an unprecedented level of disruption due to circumstances related to the global Covid-19 pandemic. Employees and management faced difficulties in keeping connected and engaged. Stan's presentation on Green Goldfish provided solid examples of how employees and managers can take adversity and disruption and use it to their advantage to create stronger, employee and consumer focused organizations that not only survive, but thrive in these strange times. Stan's presentation style is energetic, personal and engaging. He is indeed a master of his craft and subject matter.

HHPLIFT

In situ

D.H., President & CEO, HHPLIFT
Verificado @hhplift.com

Stan Phelps gave a rousing Ted-like talk at our nonprofit social enterprise. His audience included members of our at-risk workforce, including those re-entering society. What an experience, and inspiration, it was for them to hear that "exploiting imperfection" could lead, with hard work, courage, and creativity, to success. This talk resonated more deeply and powerfully than I think even Stan expected.

St. Michael's

In situ

T.B., Event Organizer, St. Michael's
Verificado @gmail.com

I was looking for a speaker for a men's retreat. Stan was recommended to me and though I wasn't looking for a business presentation, Stan used his latest material and developed an appropriate talk for my group. He was flexible, entertaining and provided a good message with a number of takeaways.

MDO Holdings

In situ

D.W., President, MDO Holdings
Verificado @mdoholdings.com

Stan spoke to a group that consisted of roughly the top fifty leaders in our largest company. These meetings can be challenging as there are multiple areas of focus for the varied team members in the audience but Stan knocked it out of the park. Stan discussed the importance of standing out in a sea of sameness and his talk was not only relatable, but actionable. It's been over six weeks since our meeting and I continue hearing many of our team members using one of Stan's talking points when discussing their new idea.

Pinehurst Manufacturing

Virtual

M.A., Chief Operating Officer, Pinehurst Manufacturing
Verificado @pinehurstmfg.com

Goldfish Tank exceeded my expectations. Our normally reserved team was fully engaged and the activities gave them a platform to work together in formulating ideas and sharing with the larger group. I was unsure how this would go with our group speaking Spanish as their primary language and doing this virtual but clearly that wasn't an issue. Many thanks to you and Dave for showing our group how our weaknesses can be our strengths.

Green Level High School

Virtual

E.C., Career Development Coordinator, Green Level High School
Verificado @wcpss.net

Stan presented a virtual workshop on networking at our high school. He was engaging, sincere, warm, and humorous with the students. Even in a virtual setting, his message came across like he was right with us in the room. Great content and great presenter!

AMA Connecticut

Virtual

K.J., President, AMA Connecticut
Verificado @gmail.com

Stan is a dynamic and engaging speaker. He uses captivating stories, relevant examples and audience participation to draw people in so that they listen deeply and really think about the message. Your audience will learn and have fun in the process. Stan was the keynote speaker at a virtual event for our AMA Connecticut Chapter, and his command of the virtual tools was awesome - it felt like we were in the room with him. I highly recommend him.

Raleigh/Durham CXPA

Virtual

M.B., Committee Member, Raleigh/Durham CXPA
Verificado @lenovo.com

Stan created and facilitated an outstanding presentation for the Raleigh/Durham Customer Experience Professionals Organization (CXPA). He did a great job presenting relevant and timely content that resonated with the CX professionals in attendance. The flow and delivery of his presentation were excellent; it was apparent that Stan has invested in technology and equipment to provide attendees with a polished, well-produced experience.

High Five Conference

In situ

E.C., Executive Director, High Five Conference
Verificado @attendedevents.com

Stan Phelps is one of the most trusted names in customer experience. His presentation at High Five Conference 2014 not only exceeded our expectations it set the bar for how we treat our own conference guests. Using Stan's proven strategies we've created an event that outperforms expectations time and time again. I recommend him highly. Plus, he's easy to work with.

Greater Cleveland Chamber of Commerce

In situ

J.B., Board Member, Greater Cleveland Chamber of Commerce
Verificado @breedenlaw.com

Your talk on building businesses based on purpose was very well received by our Chamber members. It made all of us think about what we are doing in our businesses and how we should strive to make them better. Everyone I talked to enjoyed it and that may have been the biggest crowd we have ever had at a breakfast.

AMA Phoenix

Virtual

A.B., VP of Programming, AMA Phoenix
Verificado @pinnaclepeakmarketing.com

At the AMA Phoenix, we strive to bring in great speakers each month who are talking about important, relevant topics about marketing and business. Stan Phelps was a terrific speaker who gave a really wonderful presentation on the subject of Differentiated Experience (DX), a subject we had not presented before. Stan was super engaging, fun to listen to, and so knowledgeable on the subject. His presentation was the single most polished and well-presented presentation we have had in past years. We also received tremendous feedback from the attendees. We are looking to bring Stan back for a workshop in the future. Our audience will greatly benefit from a return speaking engagement from Stan. I highly recommend Stan to present at organizations that are bringing marketing and business education and professional development to their audience.

AMA Nashville

In situ

M.A., VP of Programming, AMA Nashville
Verificado @gmail.com

AMA Nashville had the pleasure of hosting Stan Phelps in July 2021 for the second time. His talks are engaging, informative, and filled with real-world examples that work. He's perfect for those looking to re-energize their team and spark their creativity!

LogMeIn

Virtual

T.C., Senior Manager, Customer Success, LogMeIn
Verificado @logmein.com

Stan once again WOWed us with his expertise in the field of differentiation. He taught our customer success team how to create impactful experiences for our customers which will most definitely help with increasing their loyalty, revenue, and retention.

Goddard Systems

In situ

C.M., EVP, Chief Growth & Strategy Officer, Goddard Systems
Verificado @fidelum.com

Stan Phelps was a pleasure to work with as a workshop facilitator and speaker at our Circle of Excellence franchisee meeting. He developed customer work sessions that aligned with the purpose and desired outcomes of our event and these were well received by our attendees. I would highly recommend him to others!

UPIC

In situ

Stan is a master storyteller who understands what it takes to develop a core of raving fan customers and build the internal team necessary to keep them coming back for more. My only regret is that we didn't book him years ago.

AMA Detroit

In situ

C., VP of Programming, AMA Detroit
Verificado @clockinmarketing.com

Stan was a guest speaker at an American Marketing Association event here in Detroit, MI. His presentation was not only insightful, but entertaining. He gave current, real life examples and engaged with the audience throughout the entire event.

North Carolina Customer Success

Virtual

T.S., Co-Founder, North Carolina Customer Success
Verificado @gmail.com

Stan was one of our panelists on a virtual event that focused on administering customer success in an adverse business climate. He's truly an excerpt in the field of coaching teams on creating that superb customer experience.

FIS (Fidelity Information Services)

Virtual

J.J., SVP Global Campaign Management & ABM, FIS (Fidelity Information Services)
Verificado @fisglobal.com

We asked Stan to conduct a presentation skills working session for my team of 25 marketing staff. Our goal was to elevate our team's overall skills in delivering compelling presentations, involving complex ideas & data. Stan helped plan an impactful session that offered practical advice, industry best practices, personal anecdotes and actionable insights. Overall, my team really got a lot out of the session and put their new skills to work immediately.

SDREA

In situ

K.H., Training and Special Events Coordinator, SDREA
Verificado @sdrea.coop

Stan Phelps gave an exceptional presentation to the South Dakota Rural Electric Member Services group. Stan’s presentation was very informative and provided a different perspective to look at relationships and interaction. His presentation was engaging and touched on current and important topics.

Louisiana Travel

In situ

M.S.B., Communications Manager & Event Planner, Louisiana Travel
Verificado @louisianatravelassociation.org

Stan was a captivating speaker that left many of our attendees energized and with a new way of thinking. We look forward to having him back for future events.

Window World

In situ

D.M., Director of Franchise Advancement, Window World
Verificado @windowworld.com

Stan provided a one-day workshop for administrative personnel at our recent national conference and led a breakout session for multiple franchisees. The content was relevant, well-prepared, and delivered with professionalism. Stan’s ability to engage with his audience makes for a memorable and fun learning experience.

I Love Kickboxing

In situ

C.B., Brand President, I Love Kickboxing
Verificado @ilovekickboxing.com

We are lucky to have recently had Stan as our Keynote speaker for our Annual Summit for iLoveKickboxing in Mexico. Having worked with keynote speakers over the past 20 years, I confidently say the experience is top-notch. It begins with Stan engaging in the business to understand major initiatives and culminates with a streamlined digestible presentation that engages attendees to focus on critical areas to create culture, drive experience, and increase revenue. Stan is a triple threat- Authentic, Inspirational, and Educational. Don't wait, book him now. 5 Stars!!

East River Electric Power Cooperative

In situ

C.S., Chief Member & Public Relations Officer, East River Electric Power Cooperative
Verificado @eastriver.coop

Stan Phelps was an engaging and funny keynote for us and shared a strong message about employee engagement with our group. The strategies he shared about improving employee morale, getting higher performance from employees, and focusing on culture are ideas that are being implemented all across our business footprint. We highly recommend Stan for your next keynote!

Ricoh Graphic Communications

In situ

B.T., Vice President, Strategic Sales and New Business Development, Ricoh Graphic Communications
Verificado @ricoh-usa.com

Stan’s concepts and ideas resonate with all different types of leaders and contributors inside our business. The feedback from the teams was wholeheartedly positive. Stan has real-world experiences and best practices that he shares to bring the content down to an easily understood approach.

Designing Events

In situ

M.S., Meeting Coordinator, Designing Events
Verificado @designingevents.com

We booked Stan for an internal company conference in 2022. Stan was extremely responsive and accommodating to all our clients' requests. He was engaging and insightful when discussing how to successfully lead every generation. We loved the presentation so much that we brought it back to our internal team and are now all reading the Gray Goldfish book. The client was very pleased and we have also already booked him for another event. I would highly recommend bringing Stan in as your conference speaker.

Dealer Tire

In situ

N.W., Senior Manager, Digital Marketing & Communications, Dealer Tire
Verificado @dealertire.com

Stan conducted a virtual customer journey mapping workshop for members of my team with varying experience levels and knowledge on the topic. His presentation was relevant, engaging and entertaining! It is not an easy task to keep a large group’s attention for a three hour virtual training, but Stan managed to do so with great content, energy and interactive breakout sessions. Our team enjoyed the training so much, we are planning to do the same one with another group of associates in the coming months. I would definitely recommend Stan as a training instructor / speaker in the future!

Presbyterian Healthcare Services

In situ

B.B., Vice President of Sales & Marketing, Presbyterian Healthcare Services
Verificado @gmail.com

Stan connected with our audience in a great way and everyone left excited about the message and really appreciated us inviting Stan to speak. The pre-meeting with Stan and his preparation made the difference in how he connected with us. Definitely would have him back and would highly recommend him to anyone.

Trip Advisor

In situ

V.G., Global Enablement Lead, Trip Advisor
Verificado @tripadvisor.com

"Thank you so much for an engaging workshop, Stan! The interactivity, relevance, and content was exactly what we were looking for. The NYC team had wonderful immediate feedback and were already talking through some practical applications."

Sunstates Security

In situ

M.R., Marketing Manager, Sunstates Security
Verificado @sunstatessecurity.com

Stan joined us at our annual leadership conference, and the Purple & Green Goldfish presentation was very engaging. He brought great energy to a day full of data and procedures. Our team took away many points and perspectives from Stan's presentation and even incorporated some into a check-in process for new hires. I highly recommend having Stan discuss with your team his insights on employee and customer engagement; it was extremely valuable to all who attended.

Leadernomics

In situ

R.T., Founder, Leadernomics
Verificado @leaderonomics.com

Stan Phelps' keynote at the Malaysia Leadership Summit 2023 was a masterclass in engagement and insight, captivating the audience with his dynamic presence and profound wisdom. His content, rich in practical and transformative ideas, resonated deeply, sparking not just interest but actionable inspiration. Phelps' unique ability to blend storytelling with data-driven insights turned his session into a memorable experience, leaving attendees enlightened and empowered to make a positive change. His approach exemplifies the power of innovative thinking in leadership and organizational growth.

Renaissance Executive Forums - Inland Empire

In situ

R.P., President / Owner, Renaissance Executive Forums - Inland Empire

Made contact with Stan after hearing about the great presentations he had made for other Peer Advisory Groups. Stan presented at our biggest event of the year in 2023 for our all-member meeting. The meeting and presentation by Stan was one of the highlights of the year for my member base. Stan does not disappoint, highly recommend his workshops.

havas helia

In situ

E.L.L., Managing Director, havas helia

It was an absolute pleasure to work with Stan he is a very inspiring presenter. Thoughtful to his audience he delivered an outstanding, thought-provoking session to over 50 leaders of a top 100 FTSE company. Our attendees were impressed and spoke about it long after the event - the power of what he shared that stuck out for me was his keynote speech packed full of insightful global examples enabling our audience to apply to the everyday. Would highly recommend.

AMA Toronto

Virtual

M.N., President, AMA Toronto

Stan Phelps made a virtual Toronto stop as part of the cross North America book tour featuring his book with co-author David Rendall, Pink Goldfish. Not only was his message intriguing: his delivery and engagement of the audience were outstanding too. Both during the event and after, with heated comments in the chat and later on social media. Here is one of them: "So refreshing to hear insights from Stan Phelps and David Rendall about Pink Goldfish and how brands should avoid being normal." Stan is an absolutely F.L.A.W.S.O.M speaker - one who not only tells you how to stand out in a crowd - he shows you how he does it!

PrizePicks

In situ

A.W., CEO, PrizePicks

It was great to have Stan speak to our team on two sides of the world. Considering all the different brand examples he has studied, it was quite impactful to hear him discuss how different brands find ways to stand out. I'm sure our teams had good food for thought as we brainstorm about how to deliver a six-star experience to our own customers.

Ricoh

In situ

J.C., SVP, Dealer Division, Ricoh

Thanks so much for the pointed insight and thought-provoking messages you provided to our dealer network about employee engagement. The feedback from our dealer business owners regarding your video was very positive, with many citing specific ideas you provided to address employee retainment and recruiting…a major challenge that has impacted small business since the Pandemic.

IBM Ecuador

In situ

M.G., Event Specialist, IBM Ecuador
Verificado @ec.ibm.com

Great session.

NC State AMA

In situ

Z.A., President, NC State AMA
Verificado @ncsu.edu

Stan is incredible at activating and engaging an audience, and he continues to leave a memorable impact through his framework. With his captivating delivery and unique insights, Stan undoubtedly sets a new standard for dynamic and inspiring presentations!