Kathleen Bartholomew
RN, MN
WA, USBefore turning to healthcare as a career in 1994, Kathleen Bartholomew held positions in marketing, business, communications and teaching. It was these experiences that allowed her to look at nursing from a different perspective and speak poignantly to the issues that effect nurses today.
Kathleen Bartholomew, RN, MN has been a national speaker for the nursing profession for the past eleven years. As the manager of a 57 bed surgical unit in Seattle, Kathleen quickly recognized that creating a culture where staff felt a sense of belonging was critical to retention. Throughout Swedish Medical Center Kathleen spoke to the numerous factors which propel our society toward isolation and encouraged staff to connect and value one another. During her tenure as manager, staff, physician and patient satisfaction improved significantly as she implemented her down-to earth strategies for creating community. Despite the nursing shortage, Kathleen could always depend on a waiting list of nurses for her unit.
Kathleen's Bachelor's Degree is in Liberal Arts with a strong emphasis on Sociology. This background laid the foundation for her to correctly identify the norms and particular to healthcare - specifically physician-nurse relationships and nurse-to-nurse hostility. For her Master's Thesis she authored "Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication" which is the only book to date which addresses physician-nurse issues. In December of 2005, Kathleen resigned her position as manager in order to write a second book on horizontal violence in nursing. The expression, "why nurses eat their young" has existed for many years in the nursing profession (and has troubled many in the profession). In her book, "Ending Nurse to Nurse Hostility" (2006), Kathleen offers the first comprehensive and compassionate look at the etiology, impact and solutions to horizontal violence. Kathleen won the best media depiction of nursing for her Op Editorial in the Seattle P.I. and in 2010 she was nominated by Health Leaders Media as one of the top 20 people changing healthcare in America.
Kathleen's passion for creating healthy work environments is infectious. She is an expert on hospital culture and speaks internationally to hospital boards, the military, leadership and staff about safety, communication, cultural change and power. With her husband, John J. Nance, she co-authored, "Charting the Course: Launching Patient-Centric Healthcare." From the bedside to the boardroom Kathleen applies research to practice with humor and an ethical call to excellence. Everyone that hears her is inspired.
Before turning to healthcare as a career in 1994, Kathleen Bartholomew held positions in marketing, business, communications and teaching. It was these experiences that allowed her to look at nursing from a different perspective and speak poignantly to the issues that effect nurses today.
Kathleen Bartholomew, RN, MN has been a national speaker for the nursing profession for the past eleven years. As the manager of a 57 bed surgical unit in Seattle, Kathleen quickly recognized that creating a culture where staff felt a sense of belonging was critical to retention. Throughout Swedish Medical Center Kathleen spoke to the numerous factors which propel our society toward isolation and encouraged staff to connect and value one another. During her tenure as manager, staff, physician and patient satisfaction improved significantly as she implemented her down-to earth strategies for creating community. Despite the nursing shortage, Kathleen could always depend on a waiting list of nurses for her unit.
Kathleen's Bachelor's Degree is in Liberal Arts with a strong emphasis on Sociology. This background laid the foundation for her to correctly identify the norms and particular to healthcare - specifically physician-nurse relationships and nurse-to-nurse hostility. For her Master's Thesis she authored "Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication" which is the only book to date which addresses physician-nurse issues. In December of 2005, Kathleen resigned her position as manager in order to write a second book on horizontal violence in nursing. The expression, "why nurses eat their young" has existed for many years in the nursing profession (and has troubled many in the profession). In her book, "Ending Nurse to Nurse Hostility" (2006), Kathleen offers the first comprehensive and compassionate look at the etiology, impact and solutions to horizontal violence. Kathleen won the best media depiction of nursing for her Op Editorial in the Seattle P.I. and in 2010 she was nominated by Health Leaders Media as one of the top 20 people changing healthcare in America.
Kathleen's passion for creating healthy work environments is infectious. She is an expert on hospital culture and speaks internationally to hospital boards, the military, leadership and staff about safety, communication, cultural change and power. With her husband, John J. Nance, she co-authored, "Charting the Course: Launching Patient-Centric Healthcare." From the bedside to the boardroom Kathleen applies research to practice with humor and an ethical call to excellence. Everyone that hears her is inspired.
Innovative Leadership in the Face of Health Care Reform
Targeting 2012's tsunami of challenges and changes confronting the industry, this presentation tackles the question of what to do now regarding increased dependency on HCAHPS and patient satisfaction metrics, CMS pressures and curtailed reimbursement, the expanding list of "Never" events, and the massive challenge of creating a unified organization from a collection of siloed fiefdoms. This dynamic program takes you with great clarity into the heart of exactly what steps must be taken by...
Leading a Patient Safety Culture: Beyond the Statistics
The ever increasing demands of leadership have not allowed today's leaders the luxury of time needed to step back and look at the 'big picture'. The biggest failure of all has proven to be the most critical: a failure of perception. Culture has repeatedly been identified as the greatest barrier to patient safety (IHI). What is this phenomenon that travels as a powerful undercurrent in organizations? And how can leaders' un-mine and control an invisible force?
Using...
Healing Nurse-to-Nurse Hostility & Creating Healthy Relationships
The expression "Nurses eat their young" is so far removed from our idea of the caring and nurturing nurse that we shudder to think it could possibly be true. Bur the truth is, nurses are hurting each other. Stories from the 'front line' cannot be ignored. These stories are the voices of nurses telling the world about their experiences. In addition, research shows that 60% of newly registered nurses leave their first position...
How Professionals Communicate
As a culture, studies show that both physicians and nurses fall short of communicating their concerns to their colleagues because of a passive-aggressive style of communication and conflict avoidance. Clearly, if we are to deliver the highest level of safe, quality care and create the collegial relationships that will nurture and support each other, we must learn a new way of engaging with each other. Participants will leave this presentation prepared, empowered, and determined...
Nursing Leadership: “If Not Us, Then Who?”
The field of "Knowledge Utilization" has identified the optimal information needed at different points in an organization for people to best maximize their effectiveness. According to this research, the 'generals' need the concepts and the 'captains' need strategies and tactics. Unfortunately, the ever increasing demands of nursing leadership have not allowed nursing leaders the luxury of time needed to step back and look at the 'big...
Improving MD/RN Relationships: “I’m OK, You’re A Doctor: The RN/MD Game”
It's the patient who loses when nurses and physicians are in conflict. Research shows that not only do poor nurse-physician relations affect morale and retention, but also patient mortality. In order to achieve best practice, we need to understand why we play this game and how it started. Learn practical strategies for building good relations that will be ego-boosting for both nurses and physicians and leave this presentation with the...
