Mickey Edlefsen

Mickey Edlefsen

BIT

UT, US
Phaceology, the power of the one. What if you could truly knowwhat your customer is feeling?Imagine if you could scientifically measure your individual and teams' performance in real time.

Elevated individual performance leads to improved team performance towards an enhanced customer experience.

Enhanced customer experience leads to loyal repeat business and recommendations.

Loyal, repeat business and recommendations lead to enriched, more stable revenue. In fact, industry research suggests that optimizing the customer experience typically results in revenue growth of 5-10%.

Phaceology building the power of the one!

Elevated individual performance leads to improved team performance towards an enhanced customer experience.

Enhanced customer experience leads to loyal repeat business and recommendations.

Loyal, repeat business and recommendations lead to enriched, more stable revenue. In fact, industry research suggests that optimizing the customer experience typically results in revenue growth of 5-10%.

Phaceology building the power of the one!

Phaceology, the power of the one

Format: ​2hour break out training.

The Science: Facial Expression Recognition
The Phaceology software allows cameras to read a person's emotional response from their facial expressions. It also detects gender and age. Any modern device with a camera can be used.

Coaching demonstrates this powerful relationship tool and how it is use it to develop Hospitality super stars
The audience will leave with:
Teamwork / TeambuildingEducational / InformativeInspirational / Life-changing