Maureen "Mo" Douglas
Certified Professional Facilitator
BC, CANADAPublic engagement expert Maureen "Mo" Douglas has consulted with Olympic organizing committees, governments, communities and major events. She's developed and delivered curriculum for college courses and executive seminars. And she's consistently brought polarized groups to middle ground.
For eight years, Mo served as Director of Communications and Community Relations for the Vancouver 2010 Olympic and Paralympic Winter Games. In the decade prior, she led the festivals and events department at Tourism Whistler, instructed at the British Columbia Institute of Technology (BCIT) and ran her own event tourism consulting firm.
Since leading community relations for the Vancouver 2010 Olympic and Paralympic Games, Mo has provided public engagement strategic guidance to the Sochi 2014 and Rio 2016 Olympic and Paralympic Games, created and delivered engagement strategies for major municipal government projects and served as communications director for IRONMAN Canada. In 2013, she was honoured to share her public engagement experience and strategic framework with senior government officials in Singapore, serving as program director for an executive course on "Public Sector Public Engagement and Communications" with Clariden Leadership Institute.
In February 2014, Mo traveled to Sochi, Russia as one-half of the City of Vancouver's mission team advocating for better LGBT inclusion in the Olympic Games with the International Olympic Committee. She's also become a sought-after speaker and workshop leader on public and workplace engagement.
An accessible, innovative facilitator and speaker, Mo is one of fewer than a 100 Canadians who have met the rigorous requirements of the International Association of Facilitator's Certified Professional Facilitator (CPF) designation. With 25 years of leadership in major events, tourism and public engagement, she has experienced all kinds of organizational dysfunction - successfully turning it around with humour, creativity and the expert knowledge gleaned throughout her career.
Colleagues and clients attribute Mo's success to an empowering leadership style, an unflappable demeanor, creative problem solving, refreshing honesty and a keen sense of humour.
Mo's clients include:
City of Vancouver / Government of Alberta's Tourism Department / Resort Municipality of Whistler / Meeting Professionals International (MPI) / Sochi 2014 Olympic and Paralympic Winter Games / Vancouver Coast and Mountains Tourism Region / Squamish Lil'wat Cultural Centre / Whistler Chamber of Commerce / RBC Gran Fondo 2011 /Purchasing Managers Association of Canada / Blackfoot Crossing Historical Park /Professional Convention Management Association / Tourism Whistler / Village of Pemberton / Lil'wat First Nation/ Ironman Canada / Rio 2016 Olympic and Paralympic Summer Games/ Clariden Leadership Institute
Public engagement expert Maureen "Mo" Douglas has consulted with Olympic organizing committees, governments, communities and major events. She's developed and delivered curriculum for college courses and executive seminars. And she's consistently brought polarized groups to middle ground.
For eight years, Mo served as Director of Communications and Community Relations for the Vancouver 2010 Olympic and Paralympic Winter Games. In the decade prior, she led the festivals and events department at Tourism Whistler, instructed at the British Columbia Institute of Technology (BCIT) and ran her own event tourism consulting firm.
Since leading community relations for the Vancouver 2010 Olympic and Paralympic Games, Mo has provided public engagement strategic guidance to the Sochi 2014 and Rio 2016 Olympic and Paralympic Games, created and delivered engagement strategies for major municipal government projects and served as communications director for IRONMAN Canada. In 2013, she was honoured to share her public engagement experience and strategic framework with senior government officials in Singapore, serving as program director for an executive course on "Public Sector Public Engagement and Communications" with Clariden Leadership Institute.
In February 2014, Mo traveled to Sochi, Russia as one-half of the City of Vancouver's mission team advocating for better LGBT inclusion in the Olympic Games with the International Olympic Committee. She's also become a sought-after speaker and workshop leader on public and workplace engagement.
An accessible, innovative facilitator and speaker, Mo is one of fewer than a 100 Canadians who have met the rigorous requirements of the International Association of Facilitator's Certified Professional Facilitator (CPF) designation. With 25 years of leadership in major events, tourism and public engagement, she has experienced all kinds of organizational dysfunction - successfully turning it around with humour, creativity and the expert knowledge gleaned throughout her career.
Colleagues and clients attribute Mo's success to an empowering leadership style, an unflappable demeanor, creative problem solving, refreshing honesty and a keen sense of humour.
Mo's clients include:
City of Vancouver / Government of Alberta's Tourism Department / Resort Municipality of Whistler / Meeting Professionals International (MPI) / Sochi 2014 Olympic and Paralympic Winter Games / Vancouver Coast and Mountains Tourism Region / Squamish Lil'wat Cultural Centre / Whistler Chamber of Commerce / RBC Gran Fondo 2011 /Purchasing Managers Association of Canada / Blackfoot Crossing Historical Park /Professional Convention Management Association / Tourism Whistler / Village of Pemberton / Lil'wat First Nation/ Ironman Canada / Rio 2016 Olympic and Paralympic Summer Games/ Clariden Leadership Institute
Hugging the Angry Mob: Engaging Positively for Positive Results
Anger is becoming a more common reaction to public engagement and we need to change that. Public engagement success comes from building strong and positive relationships with your clients, constituents and community. But when faced with challenges like community disconnection, citizen cynicism and misinformation campaigns, creating a trusting and successful relationship requires a fresh approach. Maureen Douglas shares her successful R-E-S-P-E-C-T (Relevant, Engaging, Sincere, Prepared,...
Everyone At the Table: Achieving a Culture of Diversity that Fosters Trust and Respect
Diversity - it's a core Canadian value. And a workplace that is authentically diverse, inclusive and welcoming creates better outcomes for your people and your profits. So how do we create environments where diversity policies are the foundation for dynamic workplace and community engagement?
Moving from the concept of tolerance to full appreciation of cultural differences takes time, energy, creativity and a willingness to be vulnerable. Using simple and effective techniques we can...
Building the Community Trust: Positive Engagement That Pays Dividends
Success comes from building strong and positive relationships with your clients, constituents and community. But when faced with challenges like disconnection, cynicism and misinformation, creating a trusting and successful relationship requires a fresh vision. Mo is passionate about putting the "civil" back into "civil discourse" and creating stronger, healthier, more engaged communities in the process.
Sharing her successful R-E-S-P-E-C-T (Relevant, Engaging, Sincere, Prepared,...
United, Excited and Ignited: Creating A Values-based Culture for Team Success
Is your team working to its full potential with everyone on the same page? Together, do they live shared values like teamwork, excellence, trust, commitment and collaboration? By embracing a culture of shared values, your organization will empower everyone to excel. And you'll reap the benefits of increased collaboration, productivity and innovation; enhanced positivity and job satisfaction; increased profitability; and renewed passion; with everyone fully committed to delivering...
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