Haydn Shaw
CSP
IL, USA leading expert on the multiple generations, leadership, change management, personal productivity, and trust.
I’ve spent over 20 years helping organizations bridge the gaps that keep people from working well together—especially the generational ones. I'm the author of Sticking Points: How to Get 5 Generations Working Together in the 12 Places They Come Apart, and I’ve developed some of FranklinCovey’s most popular programs, including Leading Across Generations and Working Across Generations.
TIME magazine once referred to me as “an expert on cultural differences at the office,” and the Washington Post called me a “leadership guru.” I’ve had the privilege of speaking to more than 100,000 people and working with over 1,500 organizations, from Fortune 500 companies and tech startups to nonprofits and government agencies. One of the best compliments I regularly receive is being invited back by clients because the message resonated—and made a difference.
My speaking style combines big laughs with practical, use-it-tomorrow takeaways. Whether I’m on a main stage or facilitating an executive off-site, I focus on creating “aha” moments that stick. I take the time to understand each audience so I can tailor every session to your people and your goals.
I’ve been a senior consultant with FranklinCovey for over two decades, specializing in generations, leadership, change, productivity, and trust. When I’m not traveling, I live in Chicago in a multigenerational household with my Gen X wife, Laurie, our Millennial kids, my Traditionalist mother-in-law, and my Gen X brother-in-law—which means I don’t just talk about generational dynamics…I live them every day.
Haydn Speaks in 4 Key Areas:
1. Generations in the Workplace
This is the first time in history we’ve had five generations working together. No wonder there are so many misunderstandings! I help teams stop complaining about generational differences and start learning how to turn them into strengths.
Popular keynotes include:
• Sticking Points: How to Get 5 Generations Working Together in the 12 Places They Come Apart
• Leading Millennials: Gaining, Training, and Retaining the Text Message Generation
• Don’t Miss Half Your Market: Selling to Traditionalists, Boomers, Gen Xers, Millennials & Gen Z
2. The 6 Change Reactions
Change might be a constant, but people’s emotional reactions to it can still derail progress. I teach leaders how to recognize and respond to the six predictable reactions people have to change—so they can move their teams forward instead of getting stuck.
Popular keynotes include:
• Leading Through the 6 Change Reactions: Why Change Stalls and What You Can Do About It
• Understanding the 6 Change Reactions: Making Change Easier for Everyone
• Light Eaters, Yipper/Yappers, and Hound Dogs: Dealing with Resistant and Negative Employees
3. Productivity
Most productivity advice only tackles personal time management. I help organizations take it further by aligning team priorities and helping individuals cut through the clutter of emails, meetings, and digital distractions.
Popular keynotes include:
• The 5 Choices for Personal Productivity in the Information Avalanche
• The 4 Disciplines of Execution
• Why Salespeople Can’t Find Time to Sell—and What to Do About It
4. Building Trust that Speeds Everything Up
When trust is high, everything moves faster and costs less. When trust is low, even simple tasks become a grind. I show teams how to build and rebuild trust—so they can collaborate more effectively and get results that last.
Popular keynote:
• The Speed of Trust: The One Thing That Changes Everything
I’ve spent over 20 years helping organizations bridge the gaps that keep people from working well together—especially the generational ones. I'm the author of Sticking Points: How to Get 5 Generations Working Together in the 12 Places They Come Apart, and I’ve developed some of FranklinCovey’s most popular programs, including Leading Across Generations and Working Across Generations.
TIME magazine once referred to me as “an expert on cultural differences at the office,” and the Washington Post called me a “leadership guru.” I’ve had the privilege of speaking to more than 100,000 people and working with over 1,500 organizations, from Fortune 500 companies and tech startups to nonprofits and government agencies. One of the best compliments I regularly receive is being invited back by clients because the message resonated—and made a difference.
My speaking style combines big laughs with practical, use-it-tomorrow takeaways. Whether I’m on a main stage or facilitating an executive off-site, I focus on creating “aha” moments that stick. I take the time to understand each audience so I can tailor every session to your people and your goals.
I’ve been a senior consultant with FranklinCovey for over two decades, specializing in generations, leadership, change, productivity, and trust. When I’m not traveling, I live in Chicago in a multigenerational household with my Gen X wife, Laurie, our Millennial kids, my Traditionalist mother-in-law, and my Gen X brother-in-law—which means I don’t just talk about generational dynamics…I live them every day.
Haydn Speaks in 4 Key Areas:
1. Generations in the Workplace
This is the first time in history we’ve had five generations working together. No wonder there are so many misunderstandings! I help teams stop complaining about generational differences and start learning how to turn them into strengths.
Popular keynotes include:
• Sticking Points: How to Get 5 Generations Working Together in the 12 Places They Come Apart
• Leading Millennials: Gaining, Training, and Retaining the Text Message Generation
• Don’t Miss Half Your Market: Selling to Traditionalists, Boomers, Gen Xers, Millennials & Gen Z
2. The 6 Change Reactions
Change might be a constant, but people’s emotional reactions to it can still derail progress. I teach leaders how to recognize and respond to the six predictable reactions people have to change—so they can move their teams forward instead of getting stuck.
Popular keynotes include:
• Leading Through the 6 Change Reactions: Why Change Stalls and What You Can Do About It
• Understanding the 6 Change Reactions: Making Change Easier for Everyone
• Light Eaters, Yipper/Yappers, and Hound Dogs: Dealing with Resistant and Negative Employees
3. Productivity
Most productivity advice only tackles personal time management. I help organizations take it further by aligning team priorities and helping individuals cut through the clutter of emails, meetings, and digital distractions.
Popular keynotes include:
• The 5 Choices for Personal Productivity in the Information Avalanche
• The 4 Disciplines of Execution
• Why Salespeople Can’t Find Time to Sell—and What to Do About It
4. Building Trust that Speeds Everything Up
When trust is high, everything moves faster and costs less. When trust is low, even simple tasks become a grind. I show teams how to build and rebuild trust—so they can collaborate more effectively and get results that last.
Popular keynote:
• The Speed of Trust: The One Thing That Changes Everything
Generational Sticking Points: Stop Complaining. Start Connecting.
Let’s face it—every generation has its quirks. In this keynote, I help teams stop complaining about generational differences and start understanding them. My goal isn’t just to get people to laugh at the stereotypes (though we’ll definitely laugh)—it’s to help them see what’s behind those differences and how they can actually work in our favor.
I break down the real sticking points between generations—communication, work ethic, feedback, technology, and more—and show...
6 Change Reactions: How to Lead Through the Real Impact of Change
Change may be the new normal, but that doesn’t make it any easier on people. Just like a tsunami does more damage than the earthquake that triggered it, it’s not the change itself—it’s our emotional reactions to it—that cause the real disruption in the workplace.
In this session, I unpack the six common reactions people have to change—because when leaders ignore these reactions, they unintentionally make change harder than it needs to be. I help leaders and managers...
Productivity that Actually Works: Align Priorities + Maximize Time
Productivity isn’t just about managing your calendar—it’s about aligning what matters most. True productivity happens at the intersection of two things: how clearly an organization communicates its priorities, and how effectively individuals manage their time. Most productivity training focuses on the second part and ignores the first.
In this engaging and actionable session, I help leader and teams tackle both. You’ll learn how to clarify team priorities, reduce...
You Know More About How to Lead Than You Know How to Put to Work
Leaders today aren't short on ideas—they're overwhelmed by them. Conferences, books, and podcasts offer endless advice on leadership, yet many leaders still struggle with implementation. This session is designed to close that gap.
In this highly practical and energizing program, I help leaders stop collecting leadership theory and start turning it into leadership results. You'll learn how to identify and address your “leadership vacuums”—the gaps where you’re busy...
Miembro de
Certificaciones y premios
