Doug Callander
How do you get your staff focused on the purpose of a business - To get and keep customers?
How about new and exciting ideas and techniques to capture more business from those customers?
Doug brings over 20 years experience in customer service, sales, management and leadership to SELL YOUR TEAM on change. He will show them how to adopt the attitudes of the pros, sales techniques of the winners and gain customers and retain them by putting the "wow" back into service.
Doug is regarded as one of Australia's leading authorities on converting enquiries and "price shoppers" to customers.
Performance enhancing ideas delivered in an enthusiastic, entertaining and common sense style that has participants raving about the "take away" value.
How do you get your staff focused on the purpose of a business - To get and keep customers?
How about new and exciting ideas and techniques to capture more business from those customers?
Doug brings over 20 years experience in customer service, sales, management and leadership to SELL YOUR TEAM on change. He will show them how to adopt the attitudes of the pros, sales techniques of the winners and gain customers and retain them by putting the "wow" back into service.
Doug is regarded as one of Australia's leading authorities on converting enquiries and "price shoppers" to customers.
Performance enhancing ideas delivered in an enthusiastic, entertaining and common sense style that has participants raving about the "take away" value.
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