Jeannie Davis

Jeannie Davis is president of Now Hear This, Inc., a Colorado-based communications training company specializing in customer service workshops, seminars and keynote presentations. A professional speaker, trainer, and award-winning author, she is a respected authority on telephone customer service. Jeannie is a 25-year public relations and communications specialist and worked for 12 years in the telecommunications industry where she held various management positions and conducted training programs throughout a14-state region.  She established Now Hear This, Inc. in 1995.

An influential speaker and trainer, she is the award-winning author of Beyond "Hello," and contributing author in Real World Customer Service Strategies That Work. Jeannie's respected affiliation with Fortune 500 companies and national associations is a testament that her keynotes, seminars, and workshops are beneficial for organizations throughout the country.

Meeting planners have discovered Jeannie delivers an exceptional program and is an enthusiastic motivator!  Topics include: "If We're So Good-How Come We Ain't Better?" "Telephone Imagery: How Does Your Customer See You," "You Seem To Have Mistaken Me For Someone Who Cares!, and "Five Values That Drive Customer Service Excellence." 

Jeannie has a unique way of stimulating the thoughts and actions of people as they view themselves through the eyes of each customer. She brings to every program a rare combination of knowledge, energy and practicality.  Program participants around the country recognize her genuine passion for encouraging people to make beneficial behavioral changes-and showing them how to do it. They finish the program feeling empowered and eager to apply new skills to the day-to-day operation of their business.

Jeannie is active in the National Speakers Association and the Colorado Independent Publishers Association (CIPA). She serves on the Board of Directors for the International Customer Service Association Colorado Chapter (Immediate Past President), Rocky Mountain Minority Supplier Development Council MBEIC, and as Board Secretary for Open Door Youth Gang Alternatives.  She also serves on the Pickens Technical College/Aurora Public Schools Executive Advisory Board and is past chairperson of the Business Advisory Council.  Jeannie is a Citizen Assessor for the Aurora Civil Service Commission and a long-standing member of the Aurora Gateway Rotary Club (Program Chairperson).

The diversity of her clients demonstrates the value of telephone communication training for corporations and associations throughout the U.S. Her client list includes:

Lorman Education Services

Athletic Dealers of America

National Association of Realtors

American Water Works Association

Denver Metro Convention & Visitor's Bureau

Promotional Products Association International

Indiana's Midwest Builders Convention

Ticket Summit

International Customer Service Association

National Association of Homebuilders

Associated Landscape Contractors of Colorado

International Association of Workforce Professionals

Colorado Credit Union Alliance

Independent Electrical Contractors

Federally Employed Women

Women in Cable and Telecommunications

U.S.Department of Agriculture

ALSTOM Power, Inc.

Hunter Douglas Window Fashions, Inc.

West Coast College

American Career University

Mountain States Employers Council

IBM/Sprint

SunCorp

Regional Transportation District (RTD)

Colorado Department of Regulatory Agencies

ACT Conferencing Services

Wells Fargo

Raytheon Systems Company