Jean Palmer Heck
Jean Palmer HECK is the author of
Tough Talks™ in Tough Times:
What Bosses Need to Know to Deliver Bad News, Motivate Employees & Stay Sane.
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What if...
- You had to deliver bad news to employees, motivate them so the company wouldn't fold and keep your own stress level in check?
- Your company stood to lose one of its biggest sources of income because a customer had already decided your product wasn't needed?
- You read a news story about your company that was negative and filled with juicy quotes from an opposing attorney?
These are all communication issues – all real situations – and all ending with positive outcomes because of Jean Palmer HECK, an international communications advisor.
HECK has taken her skills as a strategist, TV news anchor and corporate spokesperson...and her connections with top-level executives...to analyze the good, the bad and the ugly about delivering Tough Talks™ in Tough Times and developed the ToughTalks CHECK System to help people through them. She designed a presentation that had a multi-million dollar impact on a major corporation. And she has fine-tuned her 3-D Sound-bite System to neutralize negative media coverage.
HECK has spent 30 years working with worldwide newsmakers and senior executives from 33 countries. An executive coach and consultant for numerous corporations, including Eli Lilly, Verizon, Praxair, GTE and Arthur Andersen, HECK has spoken to hundreds of audiences and trains all levels of management.
Prior to starting Real-Impact Inc., HECK had been a radio/TV news anchor and talk show host as well as a corporate spokesperson on controversial issues. She is an avid videographer and travels around the world to gather award-winning footage for her speeches.
HECK is author of:
- Tough Talks in Tough Times
- Secrets for the Reluctant Speaker
- Sound Bites for Top Dogs (TM)
- Chicken Soup for the Soul (contributor to two books)
- The Presentation Tool Box
"Without your guidance and insightful coaching, I would not have achieved my career long goal of advancing to a senior leadership position in Verizon." -- Joe Bucciarelli, Regional President, Verizon.
“In the Spirit of Malcolm Gladwell’s Blink, Jean Palmer Heck ‘thin slices’ straight talk to employees during difficult times better than anyone I know.” -- William C. Heyman, President & CEO, Heyman Associates (Consultants in Executive Search).
"Years in the turbulent auto industry have shown me the importance of being able to discuss both good and bad news while motivating associates along a path for success. (Tough Talks in Tough Times) has case studies and ideas ...that apply to all industries. If you manage people, read it." ---Bob Daly, Senior Vice President, Toyota.
Jean Palmer HECK is the author of
Tough Talks™ in Tough Times:
What Bosses Need to Know to Deliver Bad News, Motivate Employees & Stay Sane.
-------
What if...
- You had to deliver bad news to employees, motivate them so the company wouldn't fold and keep your own stress level in check?
- Your company stood to lose one of its biggest sources of income because a customer had already decided your product wasn't needed?
- You read a news story about your company that was negative and filled with juicy quotes from an opposing attorney?
These are all communication issues – all real situations – and all ending with positive outcomes because of Jean Palmer HECK, an international communications advisor.
HECK has taken her skills as a strategist, TV news anchor and corporate spokesperson...and her connections with top-level executives...to analyze the good, the bad and the ugly about delivering Tough Talks™ in Tough Times and developed the ToughTalks CHECK System to help people through them. She designed a presentation that had a multi-million dollar impact on a major corporation. And she has fine-tuned her 3-D Sound-bite System to neutralize negative media coverage.
HECK has spent 30 years working with worldwide newsmakers and senior executives from 33 countries. An executive coach and consultant for numerous corporations, including Eli Lilly, Verizon, Praxair, GTE and Arthur Andersen, HECK has spoken to hundreds of audiences and trains all levels of management.
Prior to starting Real-Impact Inc., HECK had been a radio/TV news anchor and talk show host as well as a corporate spokesperson on controversial issues. She is an avid videographer and travels around the world to gather award-winning footage for her speeches.
HECK is author of:
- Tough Talks in Tough Times
- Secrets for the Reluctant Speaker
- Sound Bites for Top Dogs (TM)
- Chicken Soup for the Soul (contributor to two books)
- The Presentation Tool Box
"Without your guidance and insightful coaching, I would not have achieved my career long goal of advancing to a senior leadership position in Verizon." -- Joe Bucciarelli, Regional President, Verizon.
“In the Spirit of Malcolm Gladwell’s Blink, Jean Palmer Heck ‘thin slices’ straight talk to employees during difficult times better than anyone I know.” -- William C. Heyman, President & CEO, Heyman Associates (Consultants in Executive Search).
"Years in the turbulent auto industry have shown me the importance of being able to discuss both good and bad news while motivating associates along a path for success. (Tough Talks in Tough Times) has case studies and ideas ...that apply to all industries. If you manage people, read it." ---Bob Daly, Senior Vice President, Toyota.
