Gerald Krivda

Gerald Krivda

MI, US
Charge up your organization with a jolt of enthusiasm and proven tools to improve your service and leadership skills!

Jerry Krivda has been managing and coaching customer service teams since 1986.  He currently serves as Enmark Systems' Customer Support Team Manager, and has delivered service-focused presentations to professional steel industry organizations such as the Association of Steel Distributors (ASD) and the Association of Women in the Metals Industry (AWMI) .   In addition, since 1999, Jerry has presented the annual Enmark User Group conference to dozens of delighted customers who enjoy his combination of humor and dramatic stories, engaging and educating all who attend.     As a certified Dale Carnegie instructor, Jerry delivers the JumpStart Training Programs with professionalism and a high level of energy, guaranteed to kick-start your organization's service, sales, and management teams

Jerry Krivda has been managing and coaching customer service teams since 1986.  He currently serves as Enmark Systems' Customer Support Team Manager, and has delivered service-focused presentations to professional steel industry organizations such as the Association of Steel Distributors (ASD) and the Association of Women in the Metals Industry (AWMI) .   In addition, since 1999, Jerry has presented the annual Enmark User Group conference to dozens of delighted customers who enjoy his combination of humor and dramatic stories, engaging and educating all who attend.     As a certified Dale Carnegie instructor, Jerry delivers the JumpStart Training Programs with professionalism and a high level of energy, guaranteed to kick-start your organization's service, sales, and management teams