Calvin Dorsey
M.A.
TX, US
What sets him apart? Calvin Dorsey's unique experiences in advertising sales, consulting, training, insurance, teaching, community service and in creating, producing, and hosting an award-winning television show help him engage audiences with passion and insight.
- 360 Solutions Trainer Certification
- National Speakers Association
- The Leadership Institute
- Social Styles Strategies Certification
- North Central Texas Regional Certification ( MBE Certified)
- Television Producer & Host ( 15 International Awards )
- Texas State Board of Public Accountancy (CPE Sponsor)
- NASBA Certified ( CPE Sponsor)
- Association for Training and Development ( ATD)
- Stanford University (B.A.)
- University of Mississippi (M.A.)
- College Professor
- Radio Advertising Bureau Managing Sales Conferences
- Toastmasters International (Multiple Triple Crown Awards)
What sets him apart? Calvin Dorsey's unique experiences in advertising sales, consulting, training, insurance, teaching, community service and in creating, producing, and hosting an award-winning television show help him engage audiences with passion and insight.
- 360 Solutions Trainer Certification
- National Speakers Association
- The Leadership Institute
- Social Styles Strategies Certification
- North Central Texas Regional Certification ( MBE Certified)
- Television Producer & Host ( 15 International Awards )
- Texas State Board of Public Accountancy (CPE Sponsor)
- NASBA Certified ( CPE Sponsor)
- Association for Training and Development ( ATD)
- Stanford University (B.A.)
- University of Mississippi (M.A.)
- College Professor
- Radio Advertising Bureau Managing Sales Conferences
- Toastmasters International (Multiple Triple Crown Awards)
How To Deliver Exceptional Customer Service
Format: Workshop
This program is perfect for:
- In-person, telephone, and online customer experiences
- The entire organization
The audience will leave with:
- Proven techniques for customer service excellence
- An understanding of why exceptional customer service is...
Improving Managerial Effectiveness with Versatility
Format: Workshop
This program is perfect for:
* Managers & Supervisors
* Non-management
Attendees will leave with:
* An individual SOCIAL STYLE profile
* Improved interpersonal skills resulting in greater organizational productivity
The Trust Factor
Format: Workshop
This program is perfect for:
- Managers & Supervisors
- Non-management
The audience will leave with:
- The core elements of trust
- The steps to engage in vigorous dialogue and arrive at win/win outcomes
During this program, you will have an...
Effective Communication Skills
Format: Workshop
This program is designed for:
* Managers & Supervisors
* Non-management
Takeaways for the audience:
* Building relationships through effective communication
* Delivering Performance Feedback
Leadership Excellence in the 21st Century
Format: Workshop
This program is perfect for:
* Managers & Supervisors
* Non-management
Takeaways for the audience:
* Unlock the secrets of employee motivation
* Develop Behavioral EQ (emotional intelligence)
Transformational leadership is a...
Sales: Two Call Close
Format: Workshop
This program is perfect for:
* Sales
* Customer Service
* Managers
Takeaways for the audience:
* The two-call close system
* Handling Objections & the sales mindset
* Five steps of the Takeaway
This course is compatible with any sales system because it focuses on the human dynamics present in the sales process.
Project Management
Format: Workshop
This program is perfect for:
* Managers & Supervisors
* Non-management
Takeaways for the audience:
* Importance of the project plan
* Clearly establishing the work breakdown structure & critical path
* Scheduling...
Speak Like A Pro
Format: Workshop
This program is perfect for:
* Managers & Supervisors
* Non-management
* Sales
Takeaways for the audience
* The 5 Ps of Public Speaking
* Develop and deliver persuasive presentations
AT&T and Stanford did a study...
Conflict Resolution
Format: Workshop
This program is perfect for:
* Managers & Supervisors
* Non- management
Takeaways for the audience:
* An assessment of your conflict style
* Understanding of your conflict style in relation to others
* Conflict Management Model
Skills for High Performance Teamwork
Format: Workshop
This program is perfect for:
- Managers & Supervisors
- Non-management
The audience will leave with:
- An understanding of the four styles of communicating
- An action plan to use the toolkit provided in this course
The intent of the...
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