Jim Czegledi
Jim Czegledi helps funeral homes, retirement residences and other care-based businesses create better client experiences by elevating employee engagement through improved people care skills.
Jim speaks to care-based organizations and associations across North America - both in-person and virtually.
As an ordained minister and former National Staff Executive his unique perspective comes from dealing with both families and the care businesses that serve them
His highly engaging keynotes and practical workshops show care professionals how to improve performance by better managing their responses during emotionally difficult situations.
In short, he teaches people how to be their best when others are at their worst.
Jim's model is: Better staff self-care leads to fuller employee engagement, which leads to better relationships and more repeat and referral revenue.
Audiences use their improved perspective and interpersonal skills to elevate performance, community referrals and revenue.
After Dr. Jim's presentations participants are more intentional and disciplined in their interactions internally with colleagues and externally with clients and their families.
With just one additional confirmation call from a client family - or even a slight improvement in staff retention - Jim's can help care businesses 10x their revenue!
Jim Czegledi helps funeral homes, retirement residences and other care-based businesses create better client experiences by elevating employee engagement through improved people care skills.
Jim speaks to care-based organizations and associations across North America - both in-person and virtually.
As an ordained minister and former National Staff Executive his unique perspective comes from dealing with both families and the care businesses that serve them
His highly engaging keynotes and practical workshops show care professionals how to improve performance by better managing their responses during emotionally difficult situations.
In short, he teaches people how to be their best when others are at their worst.
Jim's model is: Better staff self-care leads to fuller employee engagement, which leads to better relationships and more repeat and referral revenue.
Audiences use their improved perspective and interpersonal skills to elevate performance, community referrals and revenue.
After Dr. Jim's presentations participants are more intentional and disciplined in their interactions internally with colleagues and externally with clients and their families.
With just one additional confirmation call from a client family - or even a slight improvement in staff retention - Jim's can help care businesses 10x their revenue!
Take Care: Self Care for Care Professionals
If you run facility where the main function is caregiving your employees have unique pressure and stress that can lead to burnout and poor service.
Caregiving is emotionally and physically exhausting work. Employees need to have the proper tools to care for themselves before compassion fatigue sets in. Care service professionals often care for the needs of their clients and families at the expense of not caring for themselves or their staff.
Dr. Jim's...
The Fully Engaged Care Professional- passionate, purposeful & productive
Research shows that 20% of the workforce is fully engaged. This means 80% of workers are not working up to their full potential and helping their organizations succeed. This is known as the employee engagement gap. It is the difference between what people do and what they are capable of doing.
In care-based businesses this can lead to disengagement and poor service outcomes. By closing this gap...
Certificaciones y premios
