Stephan Schiffman has been a leader in motivational and sales training since 1979. He is a Certified Management Consultant and has trained and consulted to a wide range of corporations including IBM, AT&T, Motorola, Sprint, Chase Bank, Airborne Express, CIGNA, and a host of other organizations throughout the world. He has trained over 500,000 professionals in over 9,000 companies. Millions more have read his best-selling books internationally. Schiffman's accomplishments include the development of highly pragmatic sales training and management programs that adapt effectively into a broad range of sales environments and industries. All of his training is based upon actual sales experiences and are proven successful. He has been rated as the number one sales expert in prospecting by Personal Selling Power magazine.

Steve's business acumen has a solid foundation. Before founding D.E.I Management group he was a broadcasting executive and an account executive for a brokerage firm. As the Director of Training and Development for an international organization, he created and conducted training programs for thousands of people throughout the world. Since his programs have been integrated into the sales culture of major corporations, Steve is frequently asked to be a guest on national radio and television shows. Some of his appearances include CNBC'S Smart Money, Steals and Deals, Money Talk, AP's Special Assignment, SRN's Today's Business Journal, and The Jim Bohannon Show, among others.

Schiffman divides his time between managing D.E.I. (which has grown by 300% in the past 3 years), selling, training, consulting, and product development. His articles on sales and sales management are published monthly in publications such as Sales and Marketing Management, Personal Selling Power, Corporate Travel Magazine, Inc., and Bank Marketing.

Steve is the author of over 30 best selling sales books: Cold Calling Techniques (That Really Work!), The Consultant's Handbook, Power Sales Presentations, Stephan Schiffman's Telemarketing, The 25 Sales Skills They Don’t Teach at Business School, The 25 Sales Strategies That Will Boost Your Sales Today, The 25 Most Common Sales Mistakes, The 25 Sales Habits of Highly Effective Salespeople, Closing Techniques (That Really Work!), Asking Questions, Winning Sale, Getting to “CLOSED,” Sales Just Don’t Happen, and The Big Bang.

MOST REQUESTED TOPICS:
“Matrix” Selling

• 90 minute keynote or webinar
• Narrows down sales process from territory to company to individual – and then focuses on penetration of that company.
• Based on High Efficiency Selling
• Covers strategies for prospecting and managing the base for both new and existing business.

Manage Your Distributor, Service Your Customers

• 60 minute keynote or webinar
• Based on the international business bestseller Getting to Closed
• Specifically for companies that sell through dealer networks. A practical guide on how to manage dealers effectively even though you “don’t own them.”
• Available for franchisors as Manage Your Network, Service Your Customers.

Understanding Why Salespeople Fail

• 60 minute keynote or webinar
• Based on Schiffman on Coaching the #1 Sales Team
• Explains exactly why sales people plateau at a certain point. 
• It’s not “burnout” so much as the inevitable process by which people become more obsessed with their lawn than their job.
• The question is… How long does it take for that to happen?

Increasing Sales Efficiency

• 60 minute keynote or webinar
• Based on High Efficiency Selling Skills
• A three-part program covering:
• The need to prospect. 
• How to sell more effectively knowing that the number one competitor is the status quo. 
• How to get prospects to use your product or service, at a profit, which is what it all about.
• Must-see stuff for owners, sales managers and sales teams.

A Guideline for Success

• 60 minute keynote
• Specific to sales people and managers. 
• Why people fail -- and how to get them to inspire themselves.
• Why we cannot really motivate anyone – true motivation comes from within.

For Business Owners Only

• 60 minute keynote or webinar for entrepreneurs on the art of making the right things happen
• Schiffman’s personal story: from success to failure and back again
• The perils of waiting for the “white knight” show up. 
• “Sell your business on the high … but be damn careful how you do it!”

OTHER PROGRAMS AVAILABLE:
Cold Calling Techniques that Really Work: Getting the Appointment (full day workshop)
Getting to Closed: Managing the Prospect Base (full day workshop)
High Efficiency Selling: Leading Sales to Closure - (Day 1 and Day 2)
Pre-Telesales Managers' Overview (full day)
Telesales: Telephone Selling (1/2 day or 2 days)
The Human Equation (Day 1) 
Coaching for Increased Productivity: The Strategic Equation (Day 2)  
Presentation Skills Workshop (full day)
Persuasive Business Writing Workshop (full day)