Stephanie Puryear Helling
Leading People and Teams to Success through Transformational Leadership, Change Management Strategies, Resiliency and Customer Experience Coaching, Consulting and Speaking.
With over 25 years in the multi-family real estate industry, Stephanie has proven to be a reliable and effective executive leader, coach and facilitator, bringing a vision-driven approach to leading people and teams to success. Multi-faceted industry professional with experience in a variety of strategic roles along with a reputation for excellence within the real estate and rental-housing industry and with her clients. Heavily involved in various organizations which has included serving as Past President and on-going Board and Committee Member of the National Apartment Association Education Institute.
Stephanie helps to lead people and teams to success through transformational leadership, change leadership and change management strategies, customer experience and resiliency coaching, consulting, speaking and training.
Stephanie has spoken on stages across the US, has been a guest on various podcasts and TV shows to include Get Celebritized with Aurea McGarry, Multifamily Leaders with Mindy Price, PropTalk with Elizabeth Francisco, Power CEOs with Jen Gaudet, and has interviewed guest such as Jillian Michaels and JT Foxx for her “You Know You Deserve More” Podcast (you can view/listen on YouTube). As past President of NAAEI, Stephanie completed 19 interviews during a radio and internet media tour to highlight the benefits of working in the growing residential property management industry. The interviews were five to 10 minutes long and broadcast live and on tape. These interviews aired 1,358 times on radio, with an audience of 47 million. Stephanie has been featured in publications such as New York Weekly, CEO Weekly, and Global Woman Magazine.
Professional Certifications:
John Maxwell Leadership Certified Speaker, Coach and Trainer
Gallup CliftonStrengths Facilitator
Certified DISC Consultant
Change Management, ATD
Advanced Facilitator/NAAEI Faculty
Leadership Lyceum, NAA
CAPS Credential, NAAEI
CAM Credential, NAAEI
Level Up Select Coach
Select Awards Include:
• Apartment Career and Education Industry Practitioner Award, National Apartment Association (2018)
• Multifamily Executive Magazine’s Rising Stars Under 40 (2005)
With over 25 years in the multi-family real estate industry, Stephanie has proven to be a reliable and effective executive leader, coach and facilitator, bringing a vision-driven approach to leading people and teams to success. Multi-faceted industry professional with experience in a variety of strategic roles along with a reputation for excellence within the real estate and rental-housing industry and with her clients. Heavily involved in various organizations which has included serving as Past President and on-going Board and Committee Member of the National Apartment Association Education Institute.
Stephanie helps to lead people and teams to success through transformational leadership, change leadership and change management strategies, customer experience and resiliency coaching, consulting, speaking and training.
Stephanie has spoken on stages across the US, has been a guest on various podcasts and TV shows to include Get Celebritized with Aurea McGarry, Multifamily Leaders with Mindy Price, PropTalk with Elizabeth Francisco, Power CEOs with Jen Gaudet, and has interviewed guest such as Jillian Michaels and JT Foxx for her “You Know You Deserve More” Podcast (you can view/listen on YouTube). As past President of NAAEI, Stephanie completed 19 interviews during a radio and internet media tour to highlight the benefits of working in the growing residential property management industry. The interviews were five to 10 minutes long and broadcast live and on tape. These interviews aired 1,358 times on radio, with an audience of 47 million. Stephanie has been featured in publications such as New York Weekly, CEO Weekly, and Global Woman Magazine.
Professional Certifications:
John Maxwell Leadership Certified Speaker, Coach and Trainer
Gallup CliftonStrengths Facilitator
Certified DISC Consultant
Change Management, ATD
Advanced Facilitator/NAAEI Faculty
Leadership Lyceum, NAA
CAPS Credential, NAAEI
CAM Credential, NAAEI
Level Up Select Coach
Select Awards Include:
• Apartment Career and Education Industry Practitioner Award, National Apartment Association (2018)
• Multifamily Executive Magazine’s Rising Stars Under 40 (2005)
The Power of Stengths Based Leadership
Format: 90 minute webinar - The Power of Strengths Based Leadership
TOPIC: Strengths Based Leadership - Why Everyone Is and Can Be a Better Leader. Why Is
Strengths-Based Leadership Important?
A strengths-based approach can benefit your leadership and your team's performance in several ways. Our strengths define who we are. They make us unique. The surprising part is many people...
Stengths Finder Leadership Assessment
Strengths Finder Leadership Assessment:
After the Strengths Based Leadership Kick-Off Webinar, all leaders will receive a link to complete the Strengths Finder Leadership Assessment. Leaders will have one week to complete the assessment. Results will be sent to each participant, with a roll-up of results sent to Stephanie at SPH Services.
Assessment Options:
Option 1:...
Strengths Finder Workshop - Balconies and Basements
Strengths Finder Workshop – Balconies and Basements
½ day in StrengthsFinder workshop for any of the following groups:
1) C-Suite
2) VP Level
3) Regional Leadership
4) Front-line Leaders
In this interactive workshop, each participant will work in small groups. It’s recommended that their leader attend as well. For example, the C-Suite should attend their own workshop, and then attend the VP workshop with...
The Leadership Game
The Leadership Game (can be facilitated in person or online).
The John Maxwell...
Maximize Your Team's Strengths - DISC Report and Workshop
Format: Webinar, Keynote, Lunch and Learn, In-Person Workshop
This program is perfect for:
- Leaders
- Team Members
Through the Maxwell DISC Workshop, participants will explore ways to:
- Apply the Law of Awareness to recognize your strengths and limitations.
- Overcome your shortcomings and clear the...
Lead the Change, Don't Let It Lead You!
Format: Webinar, Keynote
Research shows that 75% of change initiatives fail. Why? Managing change successfully requires leaders to deal effectively with both the structural side of leading change and the human dynamic of transition. With leaders, CEOs, and professionals in every industry across the globe, one phrase comes up again and again:...
Why Customer Experience Is The Ultimate Marketing Tool, and How Leadership Development Impacts CX
In today's rapidly evolving business landscape, one truth remains constant: customer experience is the ultimate marketing tool. Stephanie Puryear Helling, renowned leadership development expert and founder of SPH Services, invites you to join her in an insightful session that delves deep into the intertwined realms of customer experience and leadership development. During this captivating talk, Stephanie will unravel the powerful link between effective leadership and the delivery of...
Creating a Culture of Resiliency
Most stories about successful leaders involve guiding organizations and teams to overcome significant challenges. They tend not to be stories of success during the best of times, but rather when times are tough. When we look back on where the industry has been over the last dozen+ years, most of what we see is good times. Sure, there have been challenges – especially with the pandemic, but occupancy, rent growth, and transaction prices – three key indicators for our industry – have mostly...
Why Change Leadership Is Essential Now More Than Ever
In today's rapidly evolving business landscape, change is not only constant but also accelerating. To thrive in this dynamic environment, organizations need effective change leadership. During this engaging talk, Stephanie will delve into the fundamentals of change leadership and its significance in driving successful organizational transformations. Drawing from her extensive experience, she will provide practical insights and strategies to navigate change with confidence and achieve...
Coaching, Mentoring and Developing Your Teams to Success
Why is the role of the Manager crucial to team members and overall team success? Research shows that Teamwork is the lifeblood of an organization. Its effectiveness depends entirely on how it is managed. Open communication, common goals, and defined roles are at the heart of an effective team. Yet only 14% of managers claim they are confident their employees understand the company’s strategy, goals, and direction. Managers are responsible for 70% of deviations in team engagement. The...
Leadershift - 11 Essential Changes to Shift Your Leadership Higher
In this group study mastermind series, we will explore:
- How to continually Learn, Unlearn and Relearn touchstone leadership principles
- How to move from being Goal-oriented to Growth-oriented to become a better leader and mentor
- How to unlock mental blocks keeping you from reaching your full potential
Mastermind Series (12 weeks) – Leadershift (Includes a weekly webinar covering one chapter a...
The 21 Irrefutable Laws of Leadership
These 21 life-changing principles – or laws of leadership – were created by John C. Maxwell, pulling from his thirty-plus years of leadership experience.
- These laws can transform your entire life.
- The 21 Irrefutable Laws of Leadership were created with other leaders’ successes and failures in mind.
- A study of leadership that delves into common mistakes and pitfalls and the consequences of not allowing your direction to be guided by these irrefutable...
Everyone Communicates, Few Connect
“Only One Thing Stands Between You and Success. It Isn’t Experience. It Isn’t Talent.”
World-renowned leadership expert John C. Maxwell says if you want to succeed, you must learn how to connect with people. And while it may seem like some folks are just born with it, the fact is anyone can learn how to make every communication an opportunity for a powerful connection.
In Everyone Communicates, Few Connect, we will dive into the Five Principles...
The 16 Undeniable Laws of Communication
Everyone has a message to share. And when we do share that message, we want to be able to communicate that message well enough that it gets through to our audience, no matter whether that is one or many, and that it accomplishes what we want it to.
This mastermind will cover the laws addressing the following:
- Who says it
- What is said
- How it is said
- When it is said
- Why it is...
Certifications & Awards
