JoAn Majors knows the dental industry because she comes from it! She has spent her career working to make their businesses more successful. This top-rated speaker knows that good leadership and communication skills are needed to be successful and create an exceptional patient experience. A trailblazer in team training, she is often referred to as the "verbal word surgeon!" JoAn creates value in any relationship by asking the right questions and promoting a posture of curiosity. 

She's been published in over 25 magazines and newsletters and is the author of five books. Her fifth, Permission to Be Honest, will be available on Amazon in January 2024. JoAn is a registered dental assistant, published author, Certified Speaking Professional, and Certified Virtual Presenter. She is a member of NSA, NSA Austin Chapter, WinDSO, ADIA, AADOM ASCA, DSI, and DeW (Dental Entrepreneur Women) and serves on their Advisory Board. She was honored in 2022 as an industry DENOBI award recipient. In addition, she is the only non-dentist on the faculty of the Misch Implant Institute. Her implant book has trained thousands of implant teams across the US and Canada.

As a Professional Speaker in healthcare, she focuses more on your goal for the event and less on herself. That means she spends time researching your group before she arrives and discovering how she can have the maximum impact for you, your group, and your audience. She does this because she believes every team member and doctor deserves an opportunity to grow personally and professionally. Her Mystery Shopper service before a meeting is always an excellent start for connecting and customizing any event! 

JoAn is the co-founder and content creation specialist of The Soft Skills Institute, an AGD PACE National CE provider. She delivers 3- and 6-hour presentations and a 2-day deep dive experience in developing soft skills. She and her husband, Dr. Chuck Majors, a second-generation dentist, provide online content that is scalable, affordable, and predictable for maximum implementation and after-care. She also functions as VP of Training and Development for a mid-level DSO. 

With 40 years in the industry and 30 years as a spouse, she has an intimate knowledge of team dynamics. They have transitioned four practices, two using traditional methods and two using the DSO model. They have a unique understanding of these processes and the need for scalability and affordability. They have worked together in and out of the practice and regularly take the CE to the practice(s) they serve so team members never have to leave home! To see JoAn in action, visit www.joanmajors.com or learn more at www.thesoftskillsinstitute.com.