Randy Dickson
Randy Dickson works with organizations that want to increase productivity, improve internal and external relationships, and strategically eliminate the barriers that impede organizational and individual success. He has presented keynote presentations, workshops and specialized training courses to thousands of professionals in almost thirty states.
Randy's clients have come to appreciate his multi-faceted expertise in the areas of critical communications skills, stress mitigation, professional burn-out, and in the techniques and strategies that serve to open the avenues of productive communication, even in the most difficult situations. They also appreciate Randy's unique presentation style, which includes the ample use of appropriate humor and a process of engagement that allows "attendees" to become "participants." His clientele includes national and international associations and businesses, local, state, and federal agencies, and national and international organizations.
Randy's professional background includes successful and extensive endeavors in health care, emergency services, and as a crisis and trauma counselor. Additionally, Randy has served in key roles in the areas of professional development and leadership training, and has developed coursework and presentations for leadership programs.
Randy is a board certified expert in traumatic stress, a diplomate of the American Academy of Experts in Traumatic Stress, and a certified trainer in Managing Workplace Conflict. He is called upon by state and federal agencies, international associations, and corporations as a subject matter expert, assisting in the development of training curricula, lesson plans, presentation materials, and serving as a facilitator in train-the-trainer and trainer-development programs. He has written numerous articles and is the co-author of one of the most highly regarded books available on the subject of critical incident response. Randy is a graduate of the University of Texas Southwestern Medical Center at Dallas, and completed post-graduate coursework at Texas State University.
Randy Dickson works with organizations that want to increase productivity, improve internal and external relationships, and strategically eliminate the barriers that impede organizational and individual success. He has presented keynote presentations, workshops and specialized training courses to thousands of professionals in almost thirty states.
Randy's clients have come to appreciate his multi-faceted expertise in the areas of critical communications skills, stress mitigation, professional burn-out, and in the techniques and strategies that serve to open the avenues of productive communication, even in the most difficult situations. They also appreciate Randy's unique presentation style, which includes the ample use of appropriate humor and a process of engagement that allows "attendees" to become "participants." His clientele includes national and international associations and businesses, local, state, and federal agencies, and national and international organizations.
Randy's professional background includes successful and extensive endeavors in health care, emergency services, and as a crisis and trauma counselor. Additionally, Randy has served in key roles in the areas of professional development and leadership training, and has developed coursework and presentations for leadership programs.
Randy is a board certified expert in traumatic stress, a diplomate of the American Academy of Experts in Traumatic Stress, and a certified trainer in Managing Workplace Conflict. He is called upon by state and federal agencies, international associations, and corporations as a subject matter expert, assisting in the development of training curricula, lesson plans, presentation materials, and serving as a facilitator in train-the-trainer and trainer-development programs. He has written numerous articles and is the co-author of one of the most highly regarded books available on the subject of critical incident response. Randy is a graduate of the University of Texas Southwestern Medical Center at Dallas, and completed post-graduate coursework at Texas State University.
Communicating When It Counts
This tongue-in-cheek offering examines the manner and means in which we interact with others when things have gotten a bit more intense than we're comfortable with. As with all of Randy's presentations, Communicating When it Counts is laced with dozens of "keepers" that participants may use to alter the course of a conversation that is going south in a hurry, to mitigate the negative impact of conflict, to recognize the subtle indicators that the atmosphere of the interaction is changing,...
Careers & Callings: Why You Are Where You Are
In a presentation that has been described by audience members as "life-changing," Randy takes a glib yet critical look at the vocational and personal attributes of today's worker. The presentation is highly interactive, and offers an in depth examination of such issues as career choices, career-ending choices, lost luggage and excess baggage. Randy artfully weaves a cache of sure-fire tips and tactics into this humorous and eye-opening presentation, providing audiences with...
Making a Living; Making a Life
How long is your workday? How much of your work goes home with you? How many times in the past month have you responded to a request or invitation from a friend, family member, spouse/significant other with, "I'm sorry, I can't. I have to (fill in work-related responsibility). Are these truly the demands of the job, or are they demands that you place on yourself? Randy's take on creating life-balance is original, funny, insightful, and loaded with tried and true tactics that will help...
Managing Workplace Conflict
Note: This is a prescribed course of the Mediation Training Institute, International (MTI). Randy is one of the Institute's Certified Trainers.
It has been well-established that mediation consistently resolves 90% of workplace conflicts successfully. Unresolved conflict, on the other hand, may be costing your organization thousands of dollars. (We offer a free assessment and can pin-point the actual cost within your organization). Additionally,...
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